Arturo Torres Alcántar
Valle de León
Summary
Computer and Systems Engineering professional with over 25 years of experience in technical support, network administration, enterprise software implementation, and corporate training. Focused on optimizing technological processes, managing IT projects, and providing consulting on IT solutions to strengthen organizational productivity and competitiveness.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Owner
Outsourcing System & Sistemas Computacionales León
04.2006 - Current
- Implementation, administration, and security management of Windows Servers (2008–2019).
- Installation, configuration, and monitoring of networks.
- Corporate training in Windows, Office Suite, IT, ASPEL, Access, and Microsoft Office.
- Technology consulting as external staff for companies, optimizing administrative and operational resources.
- Key Clients: Tenería Curvel, Tenería Pieltec, Mecánica Dirigida, Logística Dirigida, Marina Fiesta Vallarta, Old West Western Wear, Comercializadora de Reactivos del Bajío, Instituto Ortega y Gasset, Construrama, among others.
Operations Coordinator
Evolution System & Control Lab
02.2003 - 03.2006
- Installation, configuration, and administration of Windows Server 2003 and networks.
- Delivery of corporate training in IT, office applications, networking, and ASPEL software.
- Hardware and software management across different platforms.
Technical Support Manager
Compusis
06.2001 - 01.2003
- Implementation of Windows 2000 Server networks.
- Web development and customized solutions.
- Certified ASPEL instructor for corporate training.
- Network and server administration for clients including Autos Excelencia, Autoventas, Mercedes Benz, Poliforum León, among others.
- Periodic preventive and corrective maintenance of systems and equipment.
Distribution Manager
Telephony Celular High (Telcel)
12.1999 - 03.2001
- Development of Access-based software for inventory control across 73 retail locations.
- Supervision of warehouse and sales teams.
- Coordination of company participation in León Fair 2000 and 2001.
Technical Advisor & Support
Computiendas de México
10.1997 - 12.1999
- LAN network installation for businesses.
- Hardware and software maintenance.
- Consulting in ASPEL-SAE and ASPEL-COI.
- Preventive and corrective IT maintenance.
- Implementation and training in ASPEL and Microsoft packages (Word, Excel, PowerPoint, Access, Explorer, etc.).
IT Manager
Despacho Sánchez Piña
07.1995 - 10.1997
- Implementation of LAN networks and print servers.
- Development of income/expense control software in Visual Basic.
- Preventive and corrective computer maintenance.
- Web development and maintenance.
Education
Specialization - Teleinformatics and Networks
Universidad de La Salle Bajío
01.2002
B.S. - Computer and Systems Engineering
Universidad de La Salle Bajío
01.2000
Skills
- Analytical thinking
- Effective problem solving
- Responsible and proactive work attitude
- Dynamic team player
- Attention to detail
- Strong interpersonal skills
- Project management
- Negotiation skills
- Network administration & support
- Windows Server administration
- ASPEL systems implementation & training
- Microsoft Office training
- IT consulting services
- Software installation & configuration
- Hardware troubleshooting
- MacOS installation & configuration
Accomplishments
- Optimized administrative resources through ASPEL system implementation.
- Designed and implemented Access-based software, increasing accessory sales by 60%.
- Provided consulting and training for various companies in ASPEL software (SAE / COI).
- Installed LAN networks for multiple businesses.
- Developed and maintained corporate websites.
Certification
- Certification in ASPEL programs: SAE, COI, NOI, BANCO, PROD, and CAJA WIN (2024)
- Linux Implementation and Administration Training (2006)
- Microsoft Windows Server 2003 Training (2004)
LANGUAGES
Spanish: Native
English: Intermediate (B1)
Timeline
Owner
Outsourcing System & Sistemas Computacionales León
04.2006 - Current
Operations Coordinator
Evolution System & Control Lab
02.2003 - 03.2006
Technical Support Manager
Compusis
06.2001 - 01.2003
Distribution Manager
Telephony Celular High (Telcel)
12.1999 - 03.2001
Technical Advisor & Support
Computiendas de México
10.1997 - 12.1999
IT Manager
Despacho Sánchez Piña
07.1995 - 10.1997
B.S. - Computer and Systems Engineering
Universidad de La Salle Bajío
Specialization - Teleinformatics and Networks
Universidad de La Salle Bajío
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