Ashanti Alba Vieyra
Business Administration
Toluca, México
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Office Manager & Executive Assistante to CEO
NIÑOS DE AHORA S.A. DE C.V.
10.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Updated reports, managed accounts, and generated reports for company database.
- Provided customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Logistics Coordinator
SALVATORE FERRAGAMO MÉXICO
04.2019 - 06.2019
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Generated documentation and information required for customer shipments.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed inventory levels to verify availability of stock for customer orders.
Executive Assistant to the Managing Director
ABRASIVOS ESPECIALES S.A. DE C.V.
07.2018 - 11.2018
- Enhanced office efficiency through meticulous organization and prioritization of tasks.
- Optimized time management for the Managing Director by handling day-to-day tasks such as calendar management, phone calls, and email correspondence.
- Enhanced team collaboration by scheduling and preparing for staff meetings, ensuring all necessary resources were available.
- Coordinated logistics for high-level meetings, ensuring a seamless experience for all attendees.
- Organized special events and conferences, coordinating logistics from venue selection to attendee registration with great attention to detail.
- Provided administrative support to the Managing Director, contributing to increased productivity levels.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Sr. Administrative Assistant México / LATAM
Finastra Software Solutions (MISYS)
08.2008 - 07.2017
- Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
- Provided support to multiple departments, as the local point of contact, managing projects as needed and balancing competing priorities effectively.
- Coordinated schedules, meetings, and travel arrangements for senior executives.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Arranged business travel details for company employees per supervisor requirements.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Coordinated office activities and corporate events.
- Collaborated closely with Human Resources to maintain accurate employee records and assist in the recruitment process for new team members.
- Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Served as point of contact in Mexico´s City office for
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Assisted with logistical requirements for events and meetings.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Provided support and services related to mail and deliveries.
- Served as point of contact for internal and external customers seeking support and information.
- Assisted with meetings and conference room reservations.
- Reviewed and oversaw construction and renovation projects.
Education
Bachelor of Business Administration -
Universidad YMCA
Mexico City, Mexico 09.2007 - 8 2010
Skills
- Organizational Skills
- Office Administration
- Documentation and control
- Facility Management
- Effective Communication
Maritalstatus
Married
Age
38
Timeline
Office Manager & Executive Assistante to CEO
NIÑOS DE AHORA S.A. DE C.V.
10.2020 - Current
Logistics Coordinator
SALVATORE FERRAGAMO MÉXICO
04.2019 - 06.2019
Executive Assistant to the Managing Director
ABRASIVOS ESPECIALES S.A. DE C.V.
07.2018 - 11.2018
Sr. Administrative Assistant México / LATAM
Finastra Software Solutions (MISYS)
08.2008 - 07.2017
Bachelor of Business Administration -
Universidad YMCA
09.2007 - 8 2010
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