Ashley Bautista Jimenez
Monroe, NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Southpark Pediatric Dentistry
01.2022 - Current
- Scheduled evaluations and procedures for patients.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Explained policies, procedures and services to patients.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Developed treatment plans based on individualized assessment of each patient's needs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Multitasked doing Pediatrics and Orthodontics scheduling
- I was one of the main persons teamates would reach out to Translate
Sales Associate
La Duranguense Western Wear
07.2019 - 01.2021
- Provided accurate information about products, prices and services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Maintained cleanliness of store environment including floors, windows, displays.
- Computed purchases and received and processed cash or credit payment.
- Conducted inventories on a regular basis to track stock levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assessed customer needs to provide assistance and information on product features.
- Answered incoming telephone calls to provide store, products and services information.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted customers with product selection, sizing and styling.
- Greeted customers to determine wants or needs.
Sandwich Maker
Wendy's
02.2018 - 06.2018
- Completed day-to-day duties accurately and efficiently.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Organized food preparation stations and regularly replenished supplies.
- Followed proper procedures for preparing and storing food in accordance with health codes.
Education
High School Diploma -
Monroe High School
Monroe, NC06-2020
Skills
- Filing and Record keeping
- New Hire Training
- Appointment Scheduling
- Patient Care Coordination
- Payment Collection
- Answering Phones
- Customer Service
- Spanish Translation
- Front Desk Operations
- Greeting Customers
- Clear Communication
- Computer Skills
Languages
Spanish
Intermediate (B1)
Timeline
Patient Care Coordinator
Southpark Pediatric Dentistry
01.2022 - Current
Sales Associate
La Duranguense Western Wear
07.2019 - 01.2021
Sandwich Maker
Wendy's
02.2018 - 06.2018
High School Diploma -
Monroe High School
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