Quality-driven Technical Lead well-versed in different industries like Banking, Insurance, Capital Market, Telecom with best practices, project management requirements and support operations. Successful at building robust solutions for changing business needs. Driven professional enthusiastic about meeting market challenges with scalable technologies.
Nearly 12+ years of IT experience in Project management , Development, End-to-End implementation, which includes 5years+ experience into automating processes with Robotics Automation (RPA) concept ,Smart OCR reader, Intelligent automations, ChatBot creation and also into upgradation,migration and support/enhancement projects using Mainframe Systems and HP/OpenText Exstream Software (Dialogue) along with surrounding archival and retrieval systems in Document Management System, data analytics with its visualizationexperience.
Solutioning: Worked very closely with Global Project Teams including IT architects,Operational Architects to ensure the solution is compatible and a long term fit for thecompany. Enhanced profitability through building new relationships with multi-national+accounts by supporting customers with technical assistance, resulting in additionalbusiness transactions. Providing technical architecture; defining strategic direction forautomation practices and implementations.
Driving innovation at organization level in areas of RPA, Automation testing Centers ofexcellence for Clients and responsible for Solution creation, defining road map for RPA,demo’s, ROI interpretation, training and tracking the benefits.
Responsible for both the deployment team and future operations team, infrastructuresupport for server installations and troubleshooting. Also contributes to the completion ofthe solution architecture for the Robotic Process Automation project. During theimplementation phase, leading the infrastructure workshops.
Onshore-Offshore & Near-Shore Delivery Model Expertise:
Worked at HSBC (onshore client location) in Mexico City as a single POC for ECM projects of six Latin America countries ensuring prompt project deliverable from offshore (India) team of 20+associates.
Business Analyst Role: Providing expert functional consultancy to Business and gathering project requirement at Client location.
Works with sales management to fully qualify and manage the delivery of pre-sales Proof of Concept/Value engagements. Makes decisions for team in support of regional goals and objectives; referring to upper management on major issues. Ensures pre-sales team participation in activities that provide a strong transition to post-sales process and customer.
Agile Methodology
undefined✓ Successfully completed Certification from Automation Anywhere
✓ Successfully completed Certification from UiPath
✓ Received Award for Best Use of RPA Tools to Deliver Business Value and achieving the expectation efficiently.
✓ Have received several SPOT awards on adding value to the Project and to the team by giving extended /odd hour supports and knowledge sharing within the Team.
✓ Received Rising Star award for outstanding performance into the ECM projects for successful implementation