Summary
Overview
Work History
Education
Skills
Timeline
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Aubrey Cruz

Summary

Highly organized and detail-oriented professional eager to leverage my strong problem-solving abilities and attention to detail along with my administrative experience to transition into an executive assistant position with Booz Allen Hamilton. Proven ability to manage business office functions, provide executive-level support, and facilitate smooth operations. Thrives on diverse challenges and maintains confidentiality, tack, and diplomacy when handling sensitive issue resolution.

Overview

3
3
years of professional experience

Work History

QA Document Control Specialist III

Kolon TissueGene, Inc.
01.2023 - Current
  • Input Change Controls into the Document System (Veeva Vault)
  • Manage the CAPA process and ensure CAPA closures and extensions
  • Developed and implemented document control procedures to ensure compliance with company standards
  • Coordinate document reviews and approvals between departments
  • Prepare reports on document control activities as required by management and review document control records for accuracy and completeness
  • Provide support to internal stakeholders regarding document control protocols and procedures
  • Provide support for Executive including Outlook calendar management, prepare and arrange domestic and international travel itineraries and handle all other administrative duties on his behalf
  • Executive independent decision within established guidelines and perform a full range of administrative services
  • Create periodic status updates related to document control activities and provided feedback to project teams
  • Analyze existing workflow processes related to document control operations and identified opportunities for improvement
  • Resolve discrepancies between versions of documents prior to their approval or release
  • Liaised with external vendors, suppliers regarding the delivery, receipt of critical documentation
  • Evaluate various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes

Front Office/Surgical Assistant

06.2022 - 06.2023
  • Checked patients in and out for appointments and collected co-payments
  • Updated group medical records and technical library to promote smooth office operations
  • Assisted in prepping operating room for surgery by sterilizing instruments and setting up equipment
  • Gathered and passed instruments to surgeon during operation
  • Performed suturing techniques under direct supervision of a surgeon
  • Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
  • Answered multi-line phone system and directed callers to requested personnel and departments
  • Entered insurance, demographics and health history into patient database
  • Administered medications as prescribed by physician or nurse practitioner prior to surgery
  • Assisted nurses with patient care by taking vital signs, preparing patients for exams and treatments, and providing comfort measures
  • Ensured compliance with HIPAA regulations at all times while handling confidential patient information
  • Maintained a clean work environment by stocking supplies, cleaning equipment, disposing of waste materials properly, and ensuring all areas are sanitized according to standards

Oral Surgical Assistant

Columbia Center for Implants and Periodontist
06.2022 - 01.2023
  • Checked patients in and out for appointments and collected co-payments
  • Updated group medical records and technical library to promote smooth office operations
  • Assisted in prepping operating room for surgery by sterilizing instruments and setting up equipment
  • Gathered and passed instruments to surgeon during operation
  • Performed suturing techniques under direct supervision of a surgeon
  • Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
  • Answered multi-line phone system and directed callers to requested personnel and departments
  • Entered insurance, demographics and health history into patient database
  • Administered medications as prescribed by physician or nurse practitioner prior to surgery
  • Assisted nurses with patient care by taking vital signs, preparing patients for exams and treatments, and providing comfort measures
  • Ensured compliance with HIPAA regulations at all times while handling confidential patient information
  • Maintained a clean work environment by stocking supplies, cleaning equipment, disposing of waste materials properly, and ensuring all areas are sanitized according to standards

Education

High School Diploma -

Arundel HighSchool
1001 Annapolis Rd, Gambrills, MD 21054
06-2012

Skills

  • Project Management
  • Problem-Solving
  • Strong organizational and time management abilities
  • Excellent verbal and written communication skills
  • Cross-functional team leadership
  • Team Collaboration
  • Proficient in Microsoft Office365
  • Database Maintenance
  • Calendar and Travel Management
  • Concur Expense and Travel Program
  • Version Control and Procedure Assistance
  • Regulatory compliance understanding
  • MasterControl, ComplianceWire, Systems & CAPA
  • Document formatting
  • Confidentiality handling
  • Document review
  • File conversion
  • Document management

Timeline

QA Document Control Specialist III

Kolon TissueGene, Inc.
01.2023 - Current

Front Office/Surgical Assistant

06.2022 - 06.2023

Oral Surgical Assistant

Columbia Center for Implants and Periodontist
06.2022 - 01.2023

High School Diploma -

Arundel HighSchool

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Aubrey Cruz