Aurora Gil

Payroll Management:

• Oversee the accurate and timely processing of payroll for all employees, including the issuance of bonuses.
• Ensure adherence to relevant payroll regulations and laws to maintain payroll records and promptly address any discrepancies.

Operations and Compliance:

• Ensure compliance with governmental rules, permits, and regulations pertinent to operations in Mexico.
• Oversee HR and office operations at the organization's Mexico facilities, ensuring alignment with overall corporate standards.
• Manage relationships with vendors and service providers for the Mexico office.
• Maintain inventory of office supplies and equipment for the Mexico office, ensuring timely procurement and distribution.
• Serve as legal representative for the MX operations, work with the internal and external legal counsel to adhere to legal regulations, summons, and proper legal documentation for the operations and bank account.

HR Policies and Programs:

• Effectively communicate HR policies to all staff, ensuring clarity and compliance.
• Regularly assess the effectiveness of HR programs and suggest improvements.
• Coordinate with Talent Acquisition to fulfill recruitment needs specific to Mexico.
• Manage onboarding and offboarding processes for Mexico-based personnel.

Performance Management:

• Develop and administer performance documentation for new hires and support the organization's review processes.
• Provide guidance to managers on effective performance management techniques.
• Facilitate the implementation of performance improvement plans as required.

Training and Development:

• Identify and coordinate training and development needs for employees, including programs like DISC and Situational Leadership.
• Ensure all mandatory training requirements are met and managed through LMS.
• Act as the Admin and primary contact for troubleshooting the internal Training LMS platform.
• Design and update learning journeys according to organizational needs.
• 6 years 11 months

• Deliver high-quality interactive learning programs and activities for different learning groups using a variety of sound learning methodology and technology.
• Deliver new hire on-boarding and other departmental training programs; provide creative, effective classroom instruction throughout the organization.
• Assist in developing learning activities (training) on topics such as leadership, employee development, sales skills, product/technical skills to enhance employee effectiveness.
• Partner with the Leadership team to build effective, collaborative relationships in order to regularly identify business needs and create timely relevant, measurable solutions.
• Design leader and participant guides, job aids, training curriculum, and other required coursework that is clear, concise and accurate.
• Conduct comprehensive needs assessments to ensure that training fulfills the needs and objectives of the company.
• Support departmental initiatives and identify ways to enhance training effectiveness.
• Support the onboarding process for US and MX new employees
• 3 years 3 months
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• Facilitated and create onboarding training sessions, ensuring new hires understand company policies and procedures as well as job duties.
• Led development and implementation of training programs, enhancing employee skills and performance. Ensure new hires meet 85% goal fulfillment within 45 days
• Collaborate with the Sourcing Center Manager to deliver ongoing training sessions that ensure the effectiveness of the Staffing team
• Support the Staffing team with recruiting processes
• Post job openings using Indeed, LinkedIn, company website, Craigslist or others
• Continue supporting Account Managers and Recruitment leads providing top talent for the current job openings.
• 1 year 10 months

• Proactively identify candidates using multiple techniques including cold calling
• Build diverse candidate pipelines and long-term candidate relationships.
• Screen candidates for availability, interest level, salary range, relocation needs, face to face interviews, selection, facilitation of pre-employment screening, etc.
• Refer to lead Recruiters for compensation negotiations and on-boarding activities
• Manage multiple projects simultaneously while prioritizing work based on Business needs and deadlines.
• Properly document phone screening and interviews in the appropriate data base.
• Support and participate in additional recruitment activities as assigned by management
• 1 year 2 months

• Search and contact possible candidates for various positions our clients require, such as Administrative, Technical, Engineering and Management.
• Recruiting process: Phone screens, Interviews with candidates, Work references, Psychometric tests, Salary analysis, compensations, etc.
• Coordinate processed candidates for interviews with our clients.
• Follow up activities regarding 1st day arrangements and coordinate with the human resources department.
• Contact with clients to understand their needs and support them in activities, such as: strategically planning recruitment efforts, hiring plans, job descriptions, salary range according to market among other activities.
• Attend to local job fairs to promote our job opportunities that our company and clients provide.
• In charge of social media: elaborate designs and visual updates to promote activities previously mentioned.
• Fb.com/NapsMexico/
• Linkedin.com/in/napsrecruiting/
• 1 year 11 months

• Assist and attend clients that require the services of the medical center.
• Answering phone calls of possible clients, distributors, patients and medical staff.
• Provide information regarding the rent of the medical offices.
• Visits and patient control of the building, monitoring the surveillance cameras as well as assisting the security staff among other activities that the area requires.
• 1 year 4 months

• Tech support agent/customer service for Belkin and D-link.
• 10 months

• Tech support/customer service for clients who had as ISP the company Verizon.
• Dial-up and DSL service.
• 8 months