Avian Taylor
Hamilton, Ontario
Summary
Detail-oriented professional with a strong work ethic and a commitment to customer satisfaction. Proven ability to thrive in fast-paced environments while effectively managing time and multitasking.
Overview
16
16
years of professional experience
Work History
Painter
Spitman Painting
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared surfaces by sanding, scraping, and cleaning to ensure quality paint adhesion.
Game Operator
Robertson Amusments Ltd
07.2024 - 10.2024
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Monitored game operations, identifying and resolving technical issues promptly.
- Operated and maintained gaming machines to ensure optimal performance and player satisfaction.
Bartender
5 Star Bar and Grill
06.2022 - 08.2023
- Crafted signature cocktails and provided exceptional customer service to enhance guest satisfaction.
- Operated POS systems for efficient order processing and payment handling.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Collaborated with kitchen staff to coordinate timely food and beverage service during peak hours.
- Managed inventory levels, placing orders for supplies to ensure optimal stock availability.
- Resolved customer complaints swiftly, fostering positive experiences and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Her Majesty Army & Navy Club
11.2015 - 07.2019
- Developed drink specials that increased customer interest and enhanced menu offerings.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Customer Service Cashier
Tim Hortons
01.2010 - 10.2015
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed transactions efficiently using point-of-sale systems to ensure accurate cash handling.
- Maintained cleanliness and organization of work area to enhance customer experience and operational efficiency.
- Trained new staff on customer service protocols and cash register operations to promote team effectiveness.
- Collaborated with team members to streamline order processing, reducing wait times for customers.
- Monitored inventory levels, assisting in stock management to support daily operational needs.
- Developed strong relationships with regular customers, fostering loyalty and repeat business opportunities.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Scott Park Secondary
Hamilton Onario 06-1991
Skills
- Strong work ethic
- Attention to detail
- Indoor painting
- Effective multitasking
- Team player
- Time management
- Empathy and patience
- Sales and upselling
- Customer service
- Strong multitasking
- Highly reliable
- Team player attitude
Timeline
Painter
Spitman Painting
01.2025 - Current
Game Operator
Robertson Amusments Ltd
07.2024 - 10.2024
Bartender
5 Star Bar and Grill
06.2022 - 08.2023
Bartender
Her Majesty Army & Navy Club
11.2015 - 07.2019
Customer Service Cashier
Tim Hortons
01.2010 - 10.2015
High School Diploma -
Scott Park Secondary