Axel Eduardo Lopez Lopez

I provide support for the Boost Mobile project by handling calls in both English and Spanish. My responsibilities include processing payments, analyzing and resolving billing inquiries, explaining brand services and managing account add-ons. I also deliver solutions with empathy, patience, and a customer-focused approach.

Employed at The Home Depot’s Online Department, I have managed inbound calls from both customers and Home Depot stores across the United States whilst also contributing to logistics coordination within Market Delivery Operations.

I have gained experience at Impact Advisors, a healthcare consulting firm by working in an Orthopedic Clinic as a Medical Receptionist. I have also served as a clerk in the company’s Clinical Message Center, preparing medical insurance claims, ensuring accuracy and compliance with healthcare documentation standards

I have taught History and English at a Private Assistance Institute (I.A.P.), guiding teenagers in critical thinking, communication, and personal accountability.

I have also worked as an academic advisor at SEP’s Preparatoria Abierta, specializing in Social Sciences and English, supporting teenagers and adults in developing key competencies for successful completion of their studies.