Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aylin Ramirez Valencia

Santa Catarina

Summary

My bilingual capabilities and ability to quickly adapt have consistently driven positive outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant

Tile Showers, Flooring And More
06.2022 - 04.2024

Created invoice per project

Managed phone calls

Exchange information

Translator

Buffet Manager

Buffet King
08.2021 - 06.2022

Cashier

Host

Managing

Translator

Provide customer service

Make payments

Receive calls

Resolve customer complaints


English Teacher

Centro Educativo Santa Catarina
08.2018 - 06.2021

Teaching

Evaluating students work and recording performance

Managing the classroom

Planning and preparing lessons

Organize parents meeting and students events

Bilingual Customer Service Representative

Teleperformance
01.2014 - 01.2016

Handling customer complaints

Resolve customer issues

Provide information about product and services

Update customer accounts

Managed approximately more than 20 incoming calls per day from customers

Canceling product orders

Financial transactions

Education

High School Diploma -

Preparatoria Politecnica Santa Catarina
Santa Catarina, Nuevo León, Mexico

Education -

Universidad Tecnológica Santa Catarina
Santa Catarina, Nuevo León, Mexico
2019

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration

Certification

Cambridge English Certificate

Timeline

Assistant

Tile Showers, Flooring And More
06.2022 - 04.2024

Buffet Manager

Buffet King
08.2021 - 06.2022

English Teacher

Centro Educativo Santa Catarina
08.2018 - 06.2021

Bilingual Customer Service Representative

Teleperformance
01.2014 - 01.2016

High School Diploma -

Preparatoria Politecnica Santa Catarina

Education -

Universidad Tecnológica Santa Catarina
Aylin Ramirez Valencia