Barbara Linares
Research Interviewer
Summary
Outgoing, personable Market Research Interviewer with 4 years working directly with members of public to gather consumer data and product feedback within Nielsen. Leverages engaging personality and professional appearance to win cooperation from reluctant participant. Accurate in data collection and reporting. Seasoned Interviewer guides participants toward appropriate information outcomes. Accurately records answers with compassionate assistance throughout document completion. Maintains organized records for optimizing organizational convenience.
Overview
5
5
years of professional experience
Work History
Bilingual Market Research Interviewer
Nielsen
09.2019 - Current
- Conducted consumer surveys and analyzed purchasing trends.
- Improved overall response rates through rapport-building techniques and empathetic communication skills with respondents.
- Utilized various survey platforms and technologies to conduct telephone, online, and in-person interviews effectively.
- Streamlined data collection processes for increased efficiency and accuracy in market research results.
- Conducted in-depth interviews with diverse populations, ensuring accurate representation of target demographics.
- Followed established guidelines and recommendations from supervisors to complete quality interviews.
- Handled difficult respondents professionally, employing tactful communication strategies to diffuse tense situations when necessary.
- Maintained patience and professionalism despite negative customer interactions.
- Maintained confidentiality of customer information and company procedures.
- Participated in regular team meetings to discuss project progress, share best practices, and collaborate on strategies for continued success.
- Conducted interviews with participants to assess eligibility.
- Delivered information from script regarding surveys for on-demand phone project assignment.
Education
Bachelor of Administration in Hotel And Tourism - Administrative
Universidad Del Valle De Mexico
Online 05.2001 -
Skills
Interview techniques
Assertiveness
Customer Satisfaction
Market data collection
Computer Skills
Problem-solving abilities
Excellent Communication
Self Motivation
Time management abilities
Adaptability and Flexibility
Active Listening
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Bilingual Market Research Interviewer
Nielsen
09.2019 - Current
Bachelor of Administration in Hotel And Tourism - Administrative
Universidad Del Valle De Mexico
05.2001 -
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