Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

BEATRIZ GARCÍA AMARO

San Jose del Cabo
BEATRIZ GARCÍA AMARO

Summary

Dedicated hospitality professional committed to continuous learning and excellence in guest service. Guided by values such as respect, honesty, discipline, service attitude, passion, and teamwork, I strive to create memorable luxury experiences and contribute to organizational success.

Overview

9
years of professional experience

Work History

Secrets Puerto Los Cabos
Los Cabos

Butler
Current

Job overview

  • Providing personalized and discreet luxury service to guests
  • Anticipating guest needs and ensuring an exceptional stay experience
  • Coordinating special requests, amenities, and celebrations

Le Blanc Spa Resort Los Cabos
Los Cabos

Butler
10.2020 - 04.2025

Job overview

  • Highly personalized and discreet guest service
  • Packing and unpacking luggage
  • Shoe polishing service
  • Coordination of special decorations and amenities
  • Personalized attention for up to 32 assigned guests

Grand Velas Los Cabos
Los Cabos

Call Center Operator
12.2019 - 05.2020

Job overview

  • Managed Room Service orders with professionalism and suggestive selling
  • Coordinated timely delivery with quality standards
  • Handled special dietary requests and guest follow-up

Dreams Los Cabos Suites Golf Resort & Spa
Los Cabos

Reservations Agent
11.2018 - 11.2019

Job overview

  • Processed reservations via email and phone
  • Explained policies, rates, and availability
  • Managed special requests and provided detailed property information

Dreams Los Cabos Suites Golf Resort & Spa
Los Cabos

Concierge
09.2017 - 11.2018

Job overview

  • VIP guest service and personalized follow-up
  • Assisted with check-in/check-out
  • Provided destination and resort information

Education

CETIS 90

Tourism Technician Certificate
01-2011

Inman Middle School & Álvaro Obregón No. 100

Middle School
01-2009

Morningside Elementary School

Elementary School
01-2006

Skills

  • Opera
  • Excel
  • PowerPoint
  • Word
  • Nuvola
  • TCA Innst

Languages

Spanish: Native
English: 95% spoken & written

Timeline

Butler

Le Blanc Spa Resort Los Cabos
10.2020 - 04.2025

Call Center Operator

Grand Velas Los Cabos
12.2019 - 05.2020

Reservations Agent

Dreams Los Cabos Suites Golf Resort & Spa
11.2018 - 11.2019

Concierge

Dreams Los Cabos Suites Golf Resort & Spa
09.2017 - 11.2018

Butler

Secrets Puerto Los Cabos
Current

Inman Middle School & Álvaro Obregón No. 100

Middle School

Morningside Elementary School

Elementary School

CETIS 90

Tourism Technician Certificate
BEATRIZ GARCÍA AMARO