Beida Paulina Barbosa Rodríguez
La Piedad,MIC
Summary
Dynamic administrative professional with proven customer service excellence at Hotel Borony. Skilled in Microsoft Office Suite and adept at maintaining confidentiality while managing sensitive information. Recognized for building strong client relationships and ensuring efficient office operations through proactive inventory management and effective communication. Committed to enhancing organizational success through teamwork and innovation.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Auxiliar Administrativo
Hotel Borony
11.2022 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Prospección De Clientes/Community Manager
Nim*art Comunicación
06.2021 - 12.2021
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Asistente De Mostrador
MACZA Pisos Y Azulejos
07.2016 - 02.2017
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Licenciada En Mercadotecnia Y Publicidad - Mercadotecnia Y Publicidad
Universidad Montrer
Morelia, Michoacán, Mexico06-2021
Skills
- Customer service
- Computer skills
- Microsoft Office Suite
- Office administration
- Invoice processing
Timeline
Auxiliar Administrativo
Hotel Borony
11.2022 - 12.2024
Prospección De Clientes/Community Manager
Nim*art Comunicación
06.2021 - 12.2021
Asistente De Mostrador
MACZA Pisos Y Azulejos
07.2016 - 02.2017
Licenciada En Mercadotecnia Y Publicidad - Mercadotecnia Y Publicidad
Universidad Montrer
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