Benita Neufeld
Summary
My bilingual skills and leadership experience aided me to boost cultural understanding and boost educational programs at Alberta Health Services and Horizon School Division No 67. With a strong focus on customer service and team training, I’ve played a key role in improving programs and services, all while showcasing solid communication, interpersonal, and leadership abilities, alongside a good handle on technology.
Overview
8
8
years of professional experience
Work History
Community Health Representative
Alberta Health Services
12.2020 - 08.2021
- Provided interpretation for medical appointments between Low German Mennonite clients and medical staff
- Shared my Mennonite culture and heritage with health staff and community members
- Assisted families with filling out forms and applying for health benefits
Low German Mennonite Consultant
Horizon School Division No 67
03.2018 - 10.2020
- Managed the Low German Mennonite Language and Culture Course across five schools, overseeing staff and resources.
- Collaborated with the board of directors and senior staff to develop and implement course strategies.
- Facilitated training sessions for staff and community members, enhancing cultural understanding and educational outcomes.
- Prepared and submitted monthly reports to the board and senior staff, providing insights and updates on program progress.
Attendant
Co-op Gas Bar
06.2013 - 09.2013
- Tended to customers in-store and assisted with fueling services.
- Maintained a clean and organized work environment, ensuring safety and customer satisfaction.
Education
No Degree - Social Work
Medicine Hat College
Medicine Hat, ABGED -
Taber And Community Adult Learning
Taber, AB04.2018
High School Diploma -
Escuela Valle De La Esperanza
Chihuahua, Mexico07.2004
Skills
- Retail Management & Operations
- Team Leadership & Staff Training
- Customer Service & Client Relations
- Communication & Interpersonal Skills
- Computer skills
- Google Drive & Online Systems
- Social Media Marketing & Advertising
Volunteer Experience
- STAR - The Society for Taber Arts and Recreation
- Taber, AB 2022
- Not4Sale
- Lethbridge, AB 2020
- Horizon Victim Services
- Taber, AB 2013 - 2014
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Plautdietsch
Bilingual or Proficient (C2)
German
Advanced (C1)
Timeline
Community Health Representative
Alberta Health Services
12.2020 - 08.2021
Low German Mennonite Consultant
Horizon School Division No 67
03.2018 - 10.2020
Attendant
Co-op Gas Bar
06.2013 - 09.2013
No Degree - Social Work
Medicine Hat College
GED -
Taber And Community Adult Learning
High School Diploma -
Escuela Valle De La Esperanza
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