Benjamin Ticsay
Lakemoor, Illinois
Summary
Detail-oriented professional with expertise in emergency response and risk assessment. Proven track record in incident documentation and asset protection, ensuring safety and compliance across diverse environments.
Overview
8
8
years of professional experience
Work History
Night Shift Manager
Stateline Breaks
Grayslake
10.2024 - Current
- Trained and mentored new employees on operational procedures and equipment use.
- Coordinated inventory checks to maintain stock levels for production needs.
- Led team meetings to communicate goals and address concerns promptly.
- Monitored workflow efficiency and implemented improvements as needed.
- Promoted products, increasing customer base, and market share.
Security Supervisor
Great Wolf Lodge
Gurnee
12.2022 - 10.2025
- Collaborated with local law enforcement during incidents and emergency situations.
- Conducted regular patrols to monitor premises and identify potential security risks.
- Supervised security staff to ensure safety standards and compliance.
- Managed incident reports and documentation for accurate record-keeping.
- Utilized surveillance systems to monitor activity and prevent unauthorized access.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
Warehouse Team Member
Amazon
Kenosha
01.2018 - 12.2022
- Picked and packed customer orders efficiently for timely delivery.
- Prepared outgoing shipments by packing products securely while adhering to shipping requirements.
- Received and processed incoming shipments for accurate inventory management.
- Operated material handling equipment to transport goods within the warehouse.
- Utilized warehouse management systems to track inventory and order status.
Education
Some College (No Degree) - Criminology
University of Whitewater Wisconsin
Whitewater, WisconsinHigh School Diploma -
Antioch Community Highscool
Antioch, Illinois03-2020
Skills
- Emergency response readiness
- Incident documentation
- Risk assessment
- CCTV monitoring
- Premises patrol
- Evacuation procedures
- Asset protection
- De-escalation tactics
- Conflict resolution
- Excellent communication
Timeline
Night Shift Manager
Stateline Breaks
10.2024 - Current
Security Supervisor
Great Wolf Lodge
12.2022 - 10.2025
Warehouse Team Member
Amazon
01.2018 - 12.2022
Some College (No Degree) - Criminology
University of Whitewater Wisconsin
High School Diploma -
Antioch Community Highscool