Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Profile Snapshot
Travelling and cultural exploration,
Timeline
Generic

Berenice Pérez Rubí

Strategic Leader in Marketing, Sales & Communication
Querétaro City, Querétaro

Summary

Dynamic Communications and Sales Manager with over 20 years of experience driving high-impact projects in strategic communication, marketing, and sales across LATAM and global markets. Expertise in brand positioning, B2B/B2C sales, and effective team leadership consistently results in measurable success. Skilled at transforming innovative concepts into profitable strategies while managing AAA brands and negotiating with top-level decision-makers. A strong passion for fostering innovation, enhancing customer experience, and facilitating sustainable business growth underpins every professional endeavor.

Overview

18
18
years of professional experience
2
2
Languages

Work History

Customer Service Specialist

MSC Empresalia
01.2024 - 05.2024
  • E-commerce logistics, international shipments, and strategic client service.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Director of Operations & Experiences

Grupo Polanquito
05.2024 - Current
  • Hospitality leadership, customer experience, talent coordination, and brand positioning.

IT Sales Manager

Metrocarrier (Megacable)
01.2020 - 01.2022
  • B2B telecom sales, consultative strategy, CRM, and portfolio management.

IT Project Manager

Telefónica Movistar
01.2017 - 12.2020
  • Tech project execution in industrial parks, IoT, Cloud, and cybersecurity integration.

Sales Manager

Hielo Iglú
01.2016 - 12.2017
  • Retail expansion, strategic negotiation, and product positioning in national chains.

LATAM Project Director

TIME Magazine (London)
01.2013 - 12.2016
  • Editorial leadership, advertising sales, and regional brand expansion.

Director of Media & PR

Viajes Bojórquez
01.2010 - 12.2013
  • Tourism branding, institutional relations, and event coordination.

BTL Account Manager

G-IDEAS Agency
01.2008 - 12.2013
  • Creative strategy and campaign execution for AAA brands.

Education

Bachelor - Ciencias De La Comunicación

Universidad Del Valle De México
01.2006

Master of Arts - Marketing Management

Universidad Anáhuac Del Norte
Ciudad De México
05.2001 -

Skills

  • Strategic sales management
  • Multichannel Marketing (BTL, ATL, Digital, PR)
  • Brand Positioning & Institutional Communication
  • IT Solutions & Project Management
  • High-Performance Team Leadership
  • International Negotiation & Client Relations
  • Market Expansion & Consumer Insight
  • Event Planning & Experiential Branding
  • Customer service
  • Good communication skills
  • Complaint resolution
  • Customer relations
  • Excellent written and oral communication
  • Problem resolution
  • Project management
  • Decision-making
  • Sales expertise
  • Product sales
  • Product and service solutions
  • Brand representation
  • Team coordination

Accomplishments

  • Expert in training sales teams and coordinating work groups.
  • 80% increase in weekly venue attendance and enhanced client retention and loyalty across Grupo Polanquito’s nightlife brands
    • Doubled national retail and wholesale sales within 12 months (Hielo Iglú)
    • Led IT sales strategy for major telecom companies (Megacable, Telefónica), managing portfolios in Cloud, IoT, and Cybersecurity for AAA clients
    • Directed TIME Magazine’s expansion in Latin America, engaging directly with governors, presidential cabinet members, and Mexico’s top business leaders for editorial content
    • Designed and executed advertising campaigns for global brands including Chrysler, Mattel, Nestlé, Colgate Palmolive, JB Whisky, Hershey’s, Camel, and Marlboro
    • Organised high-level tourism events in collaboration with Mexico’s Ministry of Tourism, boosting agency visibility at the Tianguis Turístico and the International Tourism Fair of the Americas
    • Conflict resolution: Responsible for managing client accounts, providing accurate information to resolve product/service complaints and ensure customer satisfaction
    • Product promotion: Upsold products and encouraged customers to upgrade their current plans
    • Supervised teams ranging from 10 to 100 staff members

Profile Snapshot

  • Grupo Polanquito, Director of Operations & Experiences, 2024-01-01, Present
  • MSC Empresalia, Customer Service Specialist, 2024-01-01, 2024-12-31
  • Metrocarrier (Megacable), IT Sales Manager, 2020-01-01, 2022-12-31
  • Telefónica Movistar, IT Project Manager, 2017-01-01, 2020-12-31
  • Hielo Iglú, Sales Manager, 2016-01-01, 2017-12-31
  • TIME Magazine (London), LATAM Project Director, 2013-01-01, 2016-12-31
  • Viajes Bojórquez, Director of Media & PR, 2010-01-01, 2013-12-31
  • G-IDEAS Agency, BTL Account Manager, 2008-01-01, 2013-12-31

Travelling and cultural exploration,

  • Live music and performance arts,Travelling and cultural exploration, social events, Gastronomy and sensory experiences

Timeline

Director of Operations & Experiences

Grupo Polanquito
05.2024 - Current

Customer Service Specialist

MSC Empresalia
01.2024 - 05.2024

IT Sales Manager

Metrocarrier (Megacable)
01.2020 - 01.2022

IT Project Manager

Telefónica Movistar
01.2017 - 12.2020

Sales Manager

Hielo Iglú
01.2016 - 12.2017

LATAM Project Director

TIME Magazine (London)
01.2013 - 12.2016

Director of Media & PR

Viajes Bojórquez
01.2010 - 12.2013

BTL Account Manager

G-IDEAS Agency
01.2008 - 12.2013

Master of Arts - Marketing Management

Universidad Anáhuac Del Norte
05.2001 -

Bachelor - Ciencias De La Comunicación

Universidad Del Valle De México
Berenice Pérez RubíStrategic Leader in Marketing, Sales & Communication