Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Bernardo Amaya

Sr. Project Manager
Guadalajara,Jalisco

Summary

Project Manager with over 14 years of experience in Project Management, IT infrastructure, and Enterprise. Scrum Master with over 6 years of experience implementing Agile Projects. Industry knowledge and technological areas, products, processes and skills for project design, time and budget management, communication, leadership, management, cognitive skills, effectiveness, professionalism, teamwork, coordination, timing and flexibility of project activities.

Overview

15
15
years of professional experience
5
5
Certifications

Work History

Sr. Project Manager

Reiter Affiliated Companies
05.2023 - 09.2024

- Accomplishing the project objectives
- Develop project plans that identify and respect resource and budgetary needs
- Host project meetings at least once a week with team and managers to provide feedback, advice, project updates and encouragement to team members and to keep the project on course.
- Strive to maintain the progress, mutual interaction and tasks of the various parties in such a way that reduces the risk of overall failure, maximizes benefits, and minimizes costs
- Manage deadlines and push the team to ensure timeliness
- Responsible of facilitating the planning, and execution of the project
- Coordinate with vendors and suppliers as needed
- Ensure that the project’s objectives, schedules, and team assignments are clear
- Identify and acquiring the appropriate resources
- Plan and control the project’s budget
- Be the first point of contact for any issues or discrepancies arising from the core project team, before the problem escalates, as the key project representative
- Monitor team progress
- Manage communication related to the project

Sr. Project Manager - Scrum Master

Herbalife
Guadalajara
11.2020 - 03.2023

- Develop comprehensive project documentation and apply project governance;
- Other duties as assigned;
- Utilize PMBOK best practices to apply various principles and methodologies such as Agile/Lean, DMAIC, etc;
- Coordinate with and lead sub consultants, direct hire subcontractors or vendors, clerk of the works or others under contract with the client;
- Attend public meetings, and prepare supporting documents or materials, for permitting, or public outreach;
- Performs other duties as needed;
- Prepares subcontracts, Jobsite Labor Manual, Shop Drawings and Layout Drawings, project budget and schedule of values, as-builts, and O&M manuals;
- Ensure that the project schedule encompasses project scope and associated details are accurately developed and maintained;
- Communicate timeline and scope change concerns to Management;
- Development and execution of project communication plans;
- Extensive involvement in database design and data management planning and implementation;
- Completion of any other necessary documentation;
- Definition of project scope, goals and deliverables that support business objectives;
- Support project activities outside of core hours as necessary;
- Quality control of the projects, including the development of project quality control plans and test plans.

Project Manager - Scrum Master

Hewlett Packard Enterprise
01.2018 - 11.2020

- Organizing programs and activities in accordance with the mission and goals of the organization.
- Developing new programs to support the strategic direction of the organization.
- Creating and managing long-term goals.
- Developing a budget and operating plan for the program.
- Developing an evaluation method to assess program strengths and identify areas for improvement.
- Writing program funding proposals to guarantee uninterrupted delivery of services.
- Managing a team with a diverse array of talents and responsibilities.
- Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
- Implementing and managing changes and interventions to ensure project goals are achieved.
- Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
- Producing accurate and timely reporting of program status throughout its life cycle.
- Analyzing program risks.
- Working on strategy with the marketing team.
- Lead the team responsible for achieving the objectives of the project.
- Coordinate all project stakeholders.
- Control the resources allocated to the project in order to meet the objectives set.
- Manage project constraints (scope, schedule, cost, quality, etc.).
- Applying a standard to lead projects involves areas of knowledge such as: integration, scope, calendar, costs, quality, people, communications, risks and purchases.
- Teamwork, Motivation, Communication, Influence, Decision-making, knowledge of politics and culture, Negotiation, Building trust, Conflict Management, Provide guidance, leadership.

Project Manager - Scrum Master

AT&T
11.2015 - 01.2018

- Agree on the objectives of the project.
- Represent the interests of the client or the organization. Advice on project management.
- Organization of the different professional people working on a project.
- Conducting risk assessment.
- Ensure that all project objectives are met. Ensure that quality standards are met.
- Use of IT systems to track people and progress. Recruitment of specialists and subcontractors.
- Supervise subcontractors to ensure that guidelines are maintained. Monitor accounting, costs, and billing.

Project Manager

IBM
01.2013 - 11.2015

anagement of ticket tracking and service requests with focal points. (late, ticket queues).
- Daily calls with the customer to work as a point of contact for different regions.
- Responsible for SLA compliance (95%) for response and resolution time, change management and handover procedures, metric analysis/metric- based governance.
- Ensure end-of-month and year-end processing for the region.
- Resource management ensuring 24/7 operations (6 engineers) performing predictive and performance models.
- SAP Basis Batch Management Regional Batch Monitor (Global) SAP L1 L2. Banking project at IBM.
- Industry: Banking. Sector: Financial services. Commercial Export Project at IBM that delivers SAPS L1 and L2 Support to Europe's largest bank that has a presence in more than 70 countries around the world, the project is distinguished by having Level 2 technical and functional skills in different SAP modules such as FI/CO, BW, BCS, ABAP, batch jobs, archiving, basic security and authorization.

Project Manager

Connexum
09.2011 - 12.2012

Project reports - Sales tracking - Telecommunications engineering, Radio and electronic security - Inventory control - Purchasing - Customer interaction in various commercial branches - Contact with suppliers - Legal contracts - Relationship with the government - Training in brands such as HP, IBM and other important market brands - Sales and monitoring of projects - Customer visits - Quote of diverse teams - Supervision of technicians for the completion of projects (4-10 technicians in charge of me) and other activities in project management.

Project Manager

Dinamica Industrial Del Noroeste
07.2010 - 09.2011

- Support to customers in Mexico and Latin America in different areas of industry such as cement, agricultural, mining, brewery, beverages, food, gas industry, oil, construction, chemistry, energy, industrial safety, automotive, electrical, manufacturing, etc.)
- Supply of industrial equipment and solutions to industrial process problems.
- Distribution of industrial equipment and spare parts for prestigious brands in the industrial market.
- Quotes, purchase orders, logistics of delivery of material, shipping, contact with manufacturers in different countries. Legal contracts, relationship with the government.
- Buyer: price improvement, quality of equipment purchased, manufacture of equipment, tariffs, shipping costs, delivery times, customs procedures, imports, inventory control, etc. Knowledge in SAP MM module. Continuous training in sales, purchases and equipment of various types and brands such as: ConveyorComponents, BW Technologies, Hawk Measurement, Tectron, Siemens, Bray, Wika, Mccrometer, among others.

Project Manager Jr.

Teleperformance
11.2009 - 07.2010

Resource management, 8-12 people. Local IT - Networking, Hardware, Software, facilities, structured cabling, repairs, system monitoring, supplier treatment, among other activities.

Project Manager Jr.

Telmex
07.2009 - 02.2010

Professional Practices

Instituto Tecnologico De Hermosillo
08.2009 - 12.2009

Develop and Manage project for Intranet to submit student´s ID´s in database for Intership Program.

Education

Bachelor of Science - Computer Systems Engineering

Instituto Tecnologico De Hermosillo
Hermosillo, Sonora, Mexico
05.2001 -

Skills

Scrum

Agile

PMP

DevOps (Green, Yellow, Black belts)

ITIL

Kanban/Kaizen

Lean

Metrics

JIRA

Languages

English
Bilingual or Proficient (C2)
French
Elementary (A2)
Spanish
Bilingual or Proficient (C2)

Certification

Professional Scrum Master

Timeline

Sr. Project Manager

Reiter Affiliated Companies
05.2023 - 09.2024

Sr. Project Manager - Scrum Master

Herbalife
11.2020 - 03.2023

Project Manager - Scrum Master

Hewlett Packard Enterprise
01.2018 - 11.2020

Project Manager - Scrum Master

AT&T
11.2015 - 01.2018

Project Manager

IBM
01.2013 - 11.2015

Project Manager

Connexum
09.2011 - 12.2012

Project Manager

Dinamica Industrial Del Noroeste
07.2010 - 09.2011

Project Manager Jr.

Teleperformance
11.2009 - 07.2010

Professional Practices

Instituto Tecnologico De Hermosillo
08.2009 - 12.2009

Project Manager Jr.

Telmex
07.2009 - 02.2010

Bachelor of Science - Computer Systems Engineering

Instituto Tecnologico De Hermosillo
05.2001 -

Professional Scrum Master

Lean Six Sigma

ITIL

Devops

PMP

Bernardo AmayaSr. Project Manager