Jira Ticket System
Dynamic professional with a proven track record at Intel, excelling in process validation and team collaboration. Adept at enhancing operational efficiency through effective time management and communication. Recognized for driving continuous improvement initiatives and delivering timely support in high-pressure environments, ensuring quality standards are consistently met.
Service desk professional with strong background in technical support and excellent customer service. Proven track record of resolving complex issues and ensuring seamless IT operations. Highly collaborative and adaptable, with focus on achieving team goals and improving user satisfaction.
Currently studying IA and Data Science.
Time Management
Team Work
Communication
Cleanroom operations
Documentation review
Process validation
System administration
Remote support
Documentation
Incident management
Jira Ticket System
Microsoft Excel
MobaXterm
Remote Desktop
Power BI
Orange
Git