Bernardo Márquez
Accounts Receivable Specialist
Santiago de Queretaro
Summary
Generate Experience and skills for my personal development based on the application of academic knowledge as well as the training provided by the company to support the fulfillment of its objectives
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Accounts Receivable Analyst
Stonhard
2023.07 - Current
- Identified, recommended and executed opportunities to enhance accounts receivable and billing processes to meet finance requirements.
- Mitigated disputes over invoices by liaising between internal departments and clients, ensuring clear communication and swift resolution of issues.
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
- Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
Accounts Receivable Specialist
CREngland
2022.09 - 2023.06
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
Customer Service
CREngland
2022.02 - 2022.09
- Provided exceptional customer service, addressing client concerns promptly and efficiently.
- Increased repeat business through excellent customer service and communication skills.
- Generated reports for customer service issues and repair records.
- Trained clients on how to use the system, ensuring knowledgeable customer service.
Education
Master's degree - Management of institutions and hospital centers
University of The Valley of Mexico
Querétaro City, Querétaro, Mexico 2022.09 - Current
Career - Physiotherapy
University of The Valley of Mexico
Querétaro City, Querétaro, Mexico 2016.08 - 2021.01
Skills
- Teamwork
- Quick Learn
- Customer service
- Problem-solving
- Excellent communication
- Proactive and Self-motivated
Personal Information
Date of Birth: 08/21/98
Timeline
Accounts Receivable Analyst
Stonhard
2023.07 - Current
Accounts Receivable Specialist
CREngland
2022.09 - 2023.06
Master's degree - Management of institutions and hospital centers
University of The Valley of Mexico
2022.09 - Current
Customer Service
CREngland
2022.02 - 2022.09
Career - Physiotherapy
University of The Valley of Mexico
2016.08 - 2021.01