Betsabe Castro Gonzalez
Cd Juarez
Overview
8
8
years of professional experience
Work History
MRO Buyer
Hubbell
01.2023 - Current
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Established relationships with vendors to secure competitive pricing and discounts.
- Collaborated with sales team to identify and fulfill customer needs.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Evaluated product quality and vendor performance to maintain quality standards.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Researched and identified new suppliers and vendors.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Cultivated relationships with wholesalers and distributors to increase inventory availability.
Assistant Director
Hubbell
01.2022 - 01.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Assisted senior leadership in managing all aspects of operations.
- Led team of [Number] [Type] professionals in special projects and daily operations.
Human Resources Executive Assistant
Foxconn Industrial Internet
03.2021 - 01.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Coordinated employee training programs to improve productivity and performance.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Processed employee termination paperwork at direction of supervisory staff.
Claims Support Specialist
New Horizon Insurance Company
03.2019 - 03.2021
- Worked productively in fast-moving work environment to process large volumes of claims.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Collaborated with internal departments and external vendors to achieve fast resolution of claims.
- Followed up with customers on unresolved issues.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Updated claims system to track claim status and provide relevant information to other department.
- Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
- Maintained accurate and up-to-date records of claim information for future reference.
- Examined reports, accounts, and evidence to determine integrity and accuracy of information.
Administration/Collections Specialist
New Horizon Insurance Company
05.2018 - 03.2019
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Researched accounts and completed due diligence to resolve collection problems.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Trained new team members on scripts, company services, and collection strategies.
- Used probing techniques to determine debtors' reasons for delinquency.
- Counseled debtors on payment options and arranged installment agreements.
Underwriting Analyst
Commercial Alliance Insurance Company
04.2018 - 05.2018
- Trained and delivered feedback to [Number]-person underwriting team by coaching subordinates on underwriting policies and decisions.
- Underwrote and processed mortgages and secured loans, lending over $[Amount] annually.
- Reviewed credit reports, financial statements and transactions to verify accuracy and completeness.
- Contacted borrowers to gather additional information to make appropriate lending decisions.
Administrative Analyst
Commercial Alliance Insurance Company
02.2017 - 04.2018
- Maintained accurate inventory of institution property, equipment and operational supplies.
- Managed facilities operational requests and [Type] projects.
- Supported departmental communication and training program development and implementation.
- Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint and Outlook.
- Provided multifaceted project development support.
- Performed numerous administrative and technical support functions that enhanced [Product or Service] effectiveness.
- Coordinated high-level technical data and engineering presentations.
- Exhibited source-level knowledge of regulations, processes and implementation deadlines.
- Directed building emergency services program and provided guidance to team members.
Administrative Assistant
Crystal Arte y Servicios S.A de C.V
03.2015 - 02.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
BBA - Business Administration
Universidad Autonoma De Ciudad Juarez
Cd Juarez, Chihuahua06.2016
Skills
- Feature Product Selection
- Supplier Due Diligence
- Business Operations Coordination
- Merchandising Strategies
- Supplier Review
- Green Products Advertising Strategies
- Commodity Management
- Value Determinations
- Store Trends
- Optimal Inventory Levels
- Investment Opportunity Identification
- Advertising Timeline Implementation
- Management of Financial Resources
- 10-Key Data Entry
- Operational Advisory
- Quality Service Standards Adherence
Languages
English
Upper intermediate (B2)
Timeline
MRO Buyer
Hubbell
01.2023 - Current
Assistant Director
Hubbell
01.2022 - 01.2023
Human Resources Executive Assistant
Foxconn Industrial Internet
03.2021 - 01.2022
Claims Support Specialist
New Horizon Insurance Company
03.2019 - 03.2021
Administration/Collections Specialist
New Horizon Insurance Company
05.2018 - 03.2019
Underwriting Analyst
Commercial Alliance Insurance Company
04.2018 - 05.2018
Administrative Analyst
Commercial Alliance Insurance Company
02.2017 - 04.2018
Administrative Assistant
Crystal Arte y Servicios S.A de C.V
03.2015 - 02.2017
BBA - Business Administration
Universidad Autonoma De Ciudad Juarez
Similar Profiles
Fischer GordonFischer Gordon
Warehouse Worker at HubbellWarehouse Worker at Hubbell
Antonio HunterAntonio Hunter
Human Resources Operations Specialist at HubbellHuman Resources Operations Specialist at Hubbell
Chance DavisChance Davis
Engineering Technician at HubbellEngineering Technician at Hubbell
Cincy Arun SunnyCincy Arun Sunny
Warehouse Associate at HubbellWarehouse Associate at Hubbell
Cesar Armando Tena GarciaCesar Armando Tena Garcia
Warehouse Manager at FlexWarehouse Manager at Flex