Blanca Garcia
Brownsville
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Walmart
11.2022 - 11.2025
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly to enhance customer satisfaction.
- Assisted in product restocking and inventory management, ensuring shelves remained organized and well-stocked.
- Participated in promotional activities to boost sales and attract customer engagement during special events.
- Collaborated with team members to create an efficient sales environment, improving overall store operations.
Shift Manager
McDonald's
08.2020 - 11.2022
- Managed shift operations to ensure optimal service delivery and customer satisfaction.
- Coordinated team activities to enhance operational efficiency during peak hours.
- Implemented safety protocols to maintain compliance and reduce workplace incidents.
- Executed effective shift scheduling to ensure adequate staffing and coverage.
Education
No Degree - Biology
University of Texas-Rio Grande Valley
Brownsville, TexasSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Sales Associate
Walmart
11.2022 - 11.2025
Shift Manager
McDonald's
08.2020 - 11.2022
No Degree - Biology
University of Texas-Rio Grande Valley