Blanca Vazquez Vazquez
Bilingual Sales Representative
Chimalhuacan
Summary
Proven Vacation Planner at Mariott Vacation Worldwide, adept in itinerary creation and demonstrating exceptional communication skills. Successfully negotiated exclusive deals, enhancing client satisfaction and retention. Excelled in multitasking and problem-solving, significantly contributing to team efforts and achieving sales targets. Skilled in travel industry expertise and customer service, ensuring optimal client experiences.
Overview
8
8
years of professional experience
1
1
Language
Work History
Vacation Planner
Marriott Vacation Worldwide
11.2022 - 03.2024
- Collaborated with travel partners to negotiate exclusive deals and discounts for clients, resulting in more cost-effective vacations.
- Stayed current on industry trends to provide up-to-date information and advice on destinations, accommodations, and activities.
- Kept detailed records of all client transactions and communications for accurate tracking and reporting purposes.
- Maintained strong relationships with vendors and suppliers to ensure optimal service quality for clients at all times.
- Followed up with customers to increase customer service with travel plans.
- Updated and maintained customer databases to increase customer retention.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Sales Representative
Capital Montreal
07.2019 - 09.2021
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Costumer Service Representative
Teletech
04.2016 - 03.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Mountain View High School
Orem Ut 05.2001 -
Skills
Itinerary creation
Travel industry expertise
Strong organizational skills
Exceptional communication
Package sales
Credit card payments
Sales negotiations
Teamwork and collaboration
Customer service
Problem-solving
Reservations booking
Time management
Problem-solving abilities
Multitasking
Timeline
Vacation Planner
Marriott Vacation Worldwide
11.2022 - 03.2024
Sales Representative
Capital Montreal
07.2019 - 09.2021
Costumer Service Representative
Teletech
04.2016 - 03.2018
High School Diploma -
Mountain View High School
05.2001 -
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