Braden Spears Bowers
Cancún, Quintana Roo,ROO
Summary
Offering strong candidate for role who is eager to learn and develop in this environment. Contributes understanding of customer service and administrative tasks, ready to use and develop organizational skills and communication abilities.
Overview
9
9
years of professional experience
Work History
Front Desk Manager
David Gonzalez Cervantes Desp. Contable
07.2024 - 11.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding services provided, quotes and consulting.
Bartender
Cocos Beach Club Sayulita
02.2024 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Mechanical Engineer
BMW North America
08.2015 - 01.2024
- Generated system concepts to satisfy product requirements.
- Evaluated final product's overall performance, reliability and safety.
- Coordinated with other departments such as procurement, logistics, and quality control to streamline interdepartmental communication and collaboration efforts effectively.
- Collaborated with cross-functional teams to identify opportunities for cost reduction, achieving significant savings without compromising on quality.
Education
Diesel Technology / Mechanical Engineering
Greenville Technical College
Greenville SC06-2014
Skills
- Customer Service
- Check-in and Check-out Procedures
- Problem-solving skills
- Problem-Solving
- Customer service expertise
Timeline
Front Desk Manager
David Gonzalez Cervantes Desp. Contable
07.2024 - 11.2024
Bartender
Cocos Beach Club Sayulita
02.2024 - 06.2024
Mechanical Engineer
BMW North America
08.2015 - 01.2024
Diesel Technology / Mechanical Engineering
Greenville Technical College
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