Brandon Steele-Shabazz
Jalisco
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Supervisory position. Ready to help The PSA team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Attendant
PSA Airlines
11.2019 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Customer Service Clerk
Walmart
04.2017 - 01.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
911 Operator
Butler County Sheriff's Office
09.2015 - 04.2018
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed established protocols for professional handling of emergency situations.
- Monitored Police and Fire radios to provide assistance to responding personnel.
Juvenile Corrections Officer
Hamilton County Juvenile Facility
05.2013 - 01.2016
- Documented inmate behavior and activities in logbooks.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
Education
High School Diploma -
State of Ohio Homeschooling
Cincinnati Ohio 05.2012
Skills
- Hospitality Service Expertise
- Regulation and Compliance Monitoring
- Crew Resource Management
- PA Systems
- Takeoff Instructions
- Passenger Care
Accomplishments
- Took on additional crew responsibilities when other flight attendants were overwhelmed, which provided valuable on-the-job training in different roles.
Certification
- Safety, [Company Name] - [Timeframe]
Languages
English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Flight Attendant
PSA Airlines
11.2019 - Current
Customer Service Clerk
Walmart
04.2017 - 01.2019
911 Operator
Butler County Sheriff's Office
09.2015 - 04.2018
Juvenile Corrections Officer
Hamilton County Juvenile Facility
05.2013 - 01.2016
High School Diploma -
State of Ohio Homeschooling
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