Brandy Corona
Yuma
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Efficient Reception Technician known for high productivity and completing tasks with precision. Skilled in customer service, data entry, and appointment scheduling, ensuring smooth front-desk operations in fast-paced environments. Excel at communication, problem-solving, and organization to enhance office efficiency and client satisfaction.
Seasoned Reception Technician, offering skills in patient data collection and sample processing. Known for maintaining a high standard of accuracy while managing multiple tasks and meeting tight deadlines. Contributed to previous places of employment by refining procedures, resulting in improved efficiency and patient service.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
3
3
years of professional experience
Work History
Reception Technician
CSL plasma
San Luis
09.2023 - 01.2025
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Take vitals signs
- Donor profiles
- Setups and disconnect
Cook's Assistant
Chipotle
Yuma
03.2023 - 08.2023
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Checked the quality of raw materials prior to use in order to ensure freshness of products used.
- Weighed, measured, and mixed ingredients according to recipes or personal judgment.
- Recorded temperatures on appropriate logs and reports to notify supervisor of discrepancies.
- Observed food safety and sanitation protocols to reduce germ spread.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Cleaned work areas, equipment, utensils, dishes and silverware between tasks.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Distributed food to waiters and waitresses to serve customers.
Seller Support Associate
Telcel
San Luis
01.2022 - 03.2023
- Assisted sellers with product listings, order processing, payments, returns, refunds, and other related issues.
- Developed process improvements to increase efficiency when responding to customer inquiries.
- Placed special orders or called other stores to find desired items.
- Maintained positive, professional demeanor by portraying company in positive light.
- Greeted customers to determine wants or needs.
- Computed purchases and received and processed cash or credit payment.
- Described merchandise and explained use, operation and care.
- Reviewed inconsistencies or irregularities in survey samples to troubleshoot aberrant results.
- Resolved seller inquiries promptly and accurately by researching account information and providing solutions.
- Answered customer inquiries regarding product features, pricing, and availability.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recognized potential fraud cases involving fraudulent transactions or account activity.
- Prepared merchandise for purchase or rental.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
Conalep
San Luis Mexico 06-2020
Some College (No Degree) -
Arizona Western College
San Luis Az Skills
- Confidentiality handling
- Document preparation
- Appointment scheduling
- Initiative-taking
- Front desk operations
- Security awareness
- Data entry
- Basic accounting
- Verbal and written communication
- Documentation and reporting
- Telephone skills
- Organization skills
- Information protection
- Technical support
- Performance improvement
- Customer and client relations
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Timeline
Reception Technician
CSL plasma
09.2023 - 01.2025
Cook's Assistant
Chipotle
03.2023 - 08.2023
Seller Support Associate
Telcel
01.2022 - 03.2023
High School Diploma -
Conalep
Some College (No Degree) -
Arizona Western College