Brenda Berenice Barrera Reyes
Taxco
Summary
Results-driven Sales Support Specialist with a proven ability to optimize customer satisfaction and streamline operations.
Skilled in collaborating with teams, solving problems, and adapting to evolving business needs. Excellent communication skills and the ability to multitask effectively. Known for reliability, attention to detail, and consistently delivering results that drive business success.
Overview
13
13
years of professional experience
Work History
Sales Support Specialist
Brisaroma
09.2024 - 12.2024
- Provided customer service by listening to customer needs and offering personalized product recommendations.
- Managed billing, processed payments, and ensured accurate invoicing in compliance with company policies.
- Handled collections and followed up on outstanding payments, ensuring timely resolution of any billing issues.
Camp Worker
Camp Squeah
02.2023 - 12.2023
- Maintained a clean, organized kitchen to support smooth operations and comply with health and safety regulations.
- Strictly adhered to food safety protocols to prevent cross-contamination and ensure the safe preparation of meals.
- Operated and maintained cooking equipment, ensuring proper functionality and safety standards were met.
- Assisted in managing inventory levels and ordering supplies to ensure adequate stock and timely food preparation.
- Ensured cleanliness by efficiently washing dishes and properly disposing of waste, maintaining a hygienic kitchen environment.
IT Sales Advisor
PC Online SA de CV
11.2020 - 01.2023
- Provided expert customer service, offering tailored purchase advice to clients on IT products and solutions.
- Prepared accurate quotations, followed up on orders to ensure timely delivery, managed collections, and handled invoicing to ensure smooth transactions and client satisfaction.
Project Administrator
AR Tecnología Y Soluciones
11.2019 - 11.2020
- Project planning and management, including the development of work plans, technical documentation, and reports.
- Managed supplier purchases, team coordination, and CRM system administration to ensure smooth project execution and client satisfaction.
Support Worker
Camp Winnebagoe
06.2019 - 10.2019
- Supervised and ensured the safety and well-being of campers during meals, activities, and free time, promoting a secure and supportive environment.
- Delivered creative arts & crafts lessons, fostering creativity, teamwork, and skill development among campers.
- Managed and ensured proper use and maintenance of camping equipment, emphasizing safety and operational efficiency.
- Assisted with food preparation, cooking, and cleaning duties, ensuring a sanitized workspace and compliance with food safety regulations.
Project Administrator
Lan Wan Asesorías
10.2018 - 03.2019
- Led the planning and management of IT projects.
- Developed detailed work plans, created technical documentation, and prepared comprehensive reports for clients to ensure project alignment and client satisfaction.
Support Worker
Camp Winnebagoe
06.2018 - 09.2018
- Supervised and ensured the safety and well-being of campers during meals, recreational activities, and free time, fostering a positive and secure environment.
- Maintained effective communication with parents, providing updates on camper progress and addressing any concerns promptly.
- Taught dance classes. Ensuring camping equipment is used correctly.
- Maintained high standards of cleanliness in the kitchen and dining areas, ensuring proper disposal of waste and adherence to hygiene protocols.
Sales Support Specialist
Taller Hermanos Reyes
03.2012 - 05.2018
- Provided customer service by listening to customer needs and offering personalized product recommendations.
- Managed billing, processed payments, and ensured accurate invoicing in compliance with company policies.
- Handled collections and followed up on outstanding payments, ensuring timely resolution of any billing issues.
Education
Bachelor's Degree in Telematics Engineering
Polytechnic University of The State of Guerrero
Taxco, Guerrero01.2019
Skills
- Experienced in Microsoft Office Suite
- Efficiently Organized
- Task Organization Skills
- Project Coordination
- Critical thinking Problem-solving
Accomplishments
- Basic Electronics Course
- Basic Java Programming Language Course
- Basic Database Course
- Microsoft Office Suite Course
Languages
Inglés
Upper intermediate (B2)
Francés
Upper intermediate (B2)
Platforms
- Windows, Mac, Linux, Microsoft Office Suite, NetBeans IDE, Cisco Packet Tracer, HyperTerminal, Proteus, Adobe Dreamweaver, Visual Studio Community, PICkit, Camtasia and Arduino IDE.
Timeline
Sales Support Specialist
Brisaroma
09.2024 - 12.2024
Camp Worker
Camp Squeah
02.2023 - 12.2023
IT Sales Advisor
PC Online SA de CV
11.2020 - 01.2023
Project Administrator
AR Tecnología Y Soluciones
11.2019 - 11.2020
Support Worker
Camp Winnebagoe
06.2019 - 10.2019
Project Administrator
Lan Wan Asesorías
10.2018 - 03.2019
Support Worker
Camp Winnebagoe
06.2018 - 09.2018
Sales Support Specialist
Taller Hermanos Reyes
03.2012 - 05.2018
Bachelor's Degree in Telematics Engineering
Polytechnic University of The State of Guerrero
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