Brenda E. Medina Cruz
Coordinator And Director At Scapa Idiomas
Ciudad Lopez Mateos
Summary
Outgoing leader and effective coordinator with experience at SCAPA Idiomas, adept in staff supervision, training, and customer service. Experienced in creating training materials and improving operational efficiencies. Demonstrated adaptability and resilience, enhancing team productivity and work quality.
A hard-working and committed team player with a passion for continuous learning and overcoming challenges.
Overview
6
6
years of professional experience
Work History
Coordinator & Principal
SCAPA Idiomas
09.2023 - Current
- Currently creating a training manual and comprehensive training materials for instructing new teachers in development programs.
- Took responsibility for the school’s daily operations, including customer service, marketing, and schedule planning. Led the educational facility, managing teachers, administrative staff, and students.
- Conducted training workshops to identify process improvements.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Trained and supported teachers with continuous assessment and training.
- Maintained well-organized documentation systems and updated records accurately
- Coordinated logistics to prevent scheduling conflicts and improved resource allocation.
English Language Teacher
SCAPA Idiomas
Naucalpan De Juarez, Mexico
01.2019 - Current
- Provided personalized English instruction to students, focusing on improving language skills and preparing them for standardized exams.
- Taught English to students of all levels, developing lesson plans and tailored classes (Business English, Certificate Preparation, B2-C1 levels).
- Assessed student progress, providing constructive feedback monthly.
Project Coordinator – PEU, UNAM
Programa Espacial Universitario
Coyoacan (CU), Mexico City
06.2023 - 12.2023
- Worked on the IXAYA Mission and XURABE Project, leading project management and data collection tasks.
- Assisted with event planning, social media management, and creating documents based on NASA’s methodology.
- Collaborated with multidisciplinary teams, ensuring effective communication and coordination between members and external partners.
- Participated in meetings with stakeholders to define clear project goals.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Prepared meeting agendas and minutes for distribution and record keeping.
Education
Bachelor of Arts - English Language Teaching
UNAM - Universidad Nacional Autónoma De México
Naucalpan, México, Mexico 05.2001 -
High School Diploma -
Anahuac High School - Maddox Academy Campus
Naucalpan, México, Mexico 05.2001 -
Skills
- Administrative and Team Leadership
- Staff Supervision and Training
- Multitasking, Time Management and Decisiveness
- Adaptability and Flexibility
- Stress Management and Resilience
- Data Entry and Reports
- Research & Analysis
Timeline
Coordinator & Principal
SCAPA Idiomas
09.2023 - Current
Project Coordinator – PEU, UNAM
Programa Espacial Universitario
06.2023 - 12.2023
English Language Teacher
SCAPA Idiomas
01.2019 - Current
Bachelor of Arts - English Language Teaching
UNAM - Universidad Nacional Autónoma De México
05.2001 -
High School Diploma -
Anahuac High School - Maddox Academy Campus
05.2001 -
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