Breytel Alejandra Gallegos Bojorquez
JALISCO
Summary
Dynamic professional skilled in customer service and accounting, adept at resolving urgent customer inquiries and collaborating with teams to optimize processes. Committed to enhancing customer experiences and driving operational efficiency through effective problem-solving.
Overview
11
11
years of professional experience
Work History
ISR
Newark
JALISCO
02.2022 - Current
- - Process customer orders.
- Assist customers requiring personal service, particularly with urgent follow-up cases that need resolution.
- Work on special pricing for select customers.
- Manage blanket orders.
- Handle BOMs.
- Provide quotes and post-order support.
- Contact suppliers for updated quote information.
- Seek opportunities in collaboration with Key Account Managers. - Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Engaged customers in conversation, utilizing interpersonal skills to identify needs and enhance service experience.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
accounting assistant
SBLOGISTICS
JALISCO
01.2018 - 02.2022
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Entered data into databases accurately and efficiently.
- Organized documentation and reports for audits, facilitating efficient review.
- Prepared reports, presentations, and correspondence to support team communication.
- Processed shipping documents and labels accurately to ensure timely dispatch.
Assistant at the "Medal of Industrial Merit" event
CCIJ
JALISCO
01.2015 - 02.2015
- Fostered collaborative relationships with staff and management to enhance team dynamics.
- Supported organizational operations by filing documents, entering data, and managing phone inquiries.
- Processed and delivered mail, letters, and packages to ensure timely communication.
Education
BASIC TAX WORKSHOP -
Capacitación Integral Empresarial
05-2026
Bachelor's Degree in Business Administration -
Universidad Tecmilenio
01-2018
Skills
- CRM management
- Sales forecasting
- Sales techniques
- Quality assurance
- Customer service
- Time management
- Organizational skills
- Problem solving
- Team collaboration
Volunteer Experience
Auxiliar, Medalla al mérito industrial, 2015
Timeline
ISR
Newark
02.2022 - Current
accounting assistant
SBLOGISTICS
01.2018 - 02.2022
Assistant at the "Medal of Industrial Merit" event
CCIJ
01.2015 - 02.2015
BASIC TAX WORKSHOP -
Capacitación Integral Empresarial
Bachelor's Degree in Business Administration -
Universidad Tecmilenio