Brian Macedo Murguia
El Paso
Summary
Driven and resourceful with a proven track record in customer service and teamwork, honed across roles at Whataburger and other leading companies. Excel in problem-solving and complaint resolution, consistently enhancing customer satisfaction. Demonstrate exceptional attention to detail and decision-making capabilities, contributing to a positive and efficient team environment.
Overview
2
2
years of professional experience
Work History
Team Member
Boss LLC
03.2024 - Current
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
Little Caesars Pizza
09.2023 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
Team Member
Whataburger
02.2023 - 08.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
No Degree - Biomedical Sciences
UTEP
El Paso, Texas05.2028
High School Diploma -
Coronado High School
El Paso, Texas07.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Resourceful
- Attention to Detail
- Decision-making capabilities
- Heavy Lifting
- Complaint resolution
- Cash Register Operation
- Sales expertise
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Portuguese
Intermediate (B1)
Timeline
Team Member
Boss LLC
03.2024 - Current
Team Member
Little Caesars Pizza
09.2023 - 12.2023
Team Member
Whataburger
02.2023 - 08.2023
No Degree - Biomedical Sciences
UTEP
High School Diploma -
Coronado High School
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