Brianda Jaquelin Rodríguez Madrid
Victoria
Summary
Organized and reliable professional adept at managing multiple priorities while maintaining a positive demeanor. Proven analytical and communication skills enhance teamwork and adaptability in dynamic environments. Committed to contributing to team success and pursuing continuous professional development.
Overview
7
7
years of professional experience
Work History
Barista
Desert Coffee
Ciudad Victoria, Tamaulipas, Mexico
04.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Nail Shop Owner
ROMA Nails
Ciudad Victoria, Tamaulipas, Mexico
02.2018 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Responded to customer requests and concerns about gel application and nail art designs.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
Salesperson
Malala Bazar
Ciudad Victoria, Tamaulipas
01.2021 - 10.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Nutrition Educator
CAPED
Ciudad Victoria, Tamaulipas, Mexico
08.2022 - 08.2022
- Designed and assembled promotional tools for use at community health fairs to provide education on nutrition and wellness.
- Created educational materials focusing on various aspects of nutrition, enhancing client understanding of key concepts.
- Designed specialized nutrition programs with regard to individual weight loss goals in conjunction with diabetes awareness.
- Facilitated group sessions addressing a wide range of topics related to nutrition and wellness, promoting informed decision-making among participants.
- Assisted in organizing community health events, raising awareness about the importance of good nutrition and its impact on overall health.
Nutritional Aide
Diana Guajardo Nutrición Y Salud
Ciudad Victoria, Tamaulipas
05.2022 - 07.2022
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Nutritionist - Schools, Hospitals, Business With Kitchens, Etc.
Universidad Autónoma De Tamaulipas
Ciudad Victoria, Tamaulipas, Mexico03-2022
Skills
- Time management
- Interpersonal skills
- Attention to detail
- Team collaboration
- Hospitality expertise
- Language proficiency
- Verification processes
- Microsoft Office expertise
- Student support
- Customer service
- Communication skills
- Active listening
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Barista
Desert Coffee
04.2024 - Current
Nutrition Educator
CAPED
08.2022 - 08.2022
Nutritional Aide
Diana Guajardo Nutrición Y Salud
05.2022 - 07.2022
Salesperson
Malala Bazar
01.2021 - 10.2022
Nail Shop Owner
ROMA Nails
02.2018 - Current
Nutritionist - Schools, Hospitals, Business With Kitchens, Etc.
Universidad Autónoma De Tamaulipas