Brian Isidro Cervantes De La Trinidad
Summary
Sales professional prepared for delivering exceptional customer service and driving store sales. History of effectively assisting customers and managing inventory to enhance shopping experience. Known for strong collaboration and adaptability in meeting team goals and addressing changing needs. Proficient in communication and problem-solving.
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Skills
- Bilingual/Biliterate - Spanish/English
- Critical thinking
- Software skills
- Team collaborator
- Work ethic and integrity
- Community engagement
- Customer service
- Active listening
- Product resources
- Customer assistance
- Cataloging materials
- Payment processing
Overview
5
5
years of professional experience
Work History
Library Student Assistant
Lindsay Branch Library
09.2024 - 10.2024
- Assisted patrons with catalog searches and resource navigation, enhancing user experience and satisfaction.
- Organized library materials according to classification systems, ensuring optimal accessibility and efficiency.
- Managed circulation desk operations, including check-outs and returns, streamlining workflow processes.
- Organized returned books and materials and assisted with shelving.
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
Sales Clerk
Isidro Cervantes
07.2019 - 08.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory records, ensuring stock availability and organization.
- Processed transactions efficiently using point-of-sale systems to minimize wait times.
- Resolved customer inquiries and complaints promptly, improving satisfaction levels.
- Collaborated with team members to achieve store sales targets consistently.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Processed payments and returns with accuracy and efficiency.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Science - Mechatronics
California State University Monterey Bay
Monterey, CA 08.2025 - Current
High School Diploma -
Lindsay Senior High
Lindsay, California, United States06-2025
High School Diploma -
Universidad Autónoma De Zacatecas
Fresnillo, Zacatecas, Mexico06-2024
Timeline
Bachelor of Science - Mechatronics
California State University Monterey Bay
08.2025 - Current
Library Student Assistant
Lindsay Branch Library
09.2024 - 10.2024
Sales Clerk
Isidro Cervantes
07.2019 - 08.2024
High School Diploma -
Lindsay Senior High
High School Diploma -
Universidad Autónoma De Zacatecas