Brody O’Brien
Wickliffe, Ky
Summary
Dynamic Lead Technician with a proven track record at Colt Group, excelling in system maintenance and troubleshooting. Enhanced team capabilities through effective training and improved customer satisfaction by swiftly resolving technical issues. Demonstrated strong attention to detail and safety compliance, ensuring optimal performance and reliability in all projects.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lead Technician
Colt Group
Decatur, Al
08.2023 - 05.2025
- Led installation and maintenance of technical systems, ensuring optimal performance and reliability.
- Trained junior technicians on equipment operation and safety protocols to enhance team capabilities.
- Diagnosed and resolved technical issues swiftly, minimizing downtime for critical operations.
- Collaborated with cross-functional teams to implement system upgrades, improving overall efficiency.
- Maintained compliance with industry standards through regular inspections and quality control measures.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Worked with diverse types of weather and ground conditions.
Quality Control
Flooring America
Paducah, Ky
10.2011 - 08.2023
- Implemented quality control standards for consistent approach and results.
- Implemented and maintained quality control processes.
- Enhanced research accuracy through meticulous quality control of experiments and protocols.
- Improved data integrity by implementing robust quality control measures for record maintenance.
- Ensured accurate documentation of assembly processes, contributing to effective quality control measures.
- Improved order accuracy and customer satisfaction by refining quality control processes.
- Implemented quality control measures to minimize errors in evidence handling and processing.
- Improved order accuracy and customer satisfaction with detailed quality control checks.
- Participated in quality control inspections, ensuring adherence to established standards and specifications.
- Identified visual defects during work tasks using quality control techniques.
- Implemented quality control measures to ensure service standards were met consistently.
- Supported quality control assessments on manufacturing floor.
- Managed vendor relationships, ensuring timely delivery and quality control of materials.
- Supported safety and quality control initiates at job sites.
- Oversaw multiple projects simultaneously while maintaining high standards for quality control.
Quality Control
Howard Floors
Paducah, Ky
04.2000 - 10.2011
- Streamlined production efficiency by optimizing quality control procedures for maximum output.
- Developed comprehensive quality control procedures, ensuring consistent product performance and reliability.
- Supported quality control efforts by inspecting products for defects before packaging.
- Oversaw multiple projects simultaneously while maintaining high standards for quality control.
- Improved production efficiency by streamlining assembly processes and implementing quality control measures.
- Streamlined quality control processes for increased efficiency and reduced production downtime.
Education
Associate Degree - Project Management
Schoolcraft Community College
Northville Michigan 12.1996
High School Diploma -
South Lyon High School
South Lyon Michigan 05.1993
Skills
- Testing and repair
- Diagnostic testing
- Safety compliance
- System maintenance
- Codes compliance
- Maintenance and repairs
- Issue resolution
- Attention to detail
- Documentation and reporting
- Troubleshooting
- Works Well Under Pressure
- OSHA compliance
- Multitasking and organization
- Power Tools and Equipment
- Mechanical Knowledge
- Heavy lifting
- Installation and repair
Certification
OSHA 30
TWIC
Timeline
Lead Technician
Colt Group
08.2023 - 05.2025
Quality Control
Flooring America
10.2011 - 08.2023
Quality Control
Howard Floors
04.2000 - 10.2011
Associate Degree - Project Management
Schoolcraft Community College
High School Diploma -
South Lyon High School