Bryan J. Cabrera
Maricopa
Summary
I received my high school diploma when I graduated from Vista High School in Yuma, Arizona. I volunteered at some of the school's events, such as working as a gatekeeper. I also helped my dad at his DJ events by moving his equipment from one place to another. I also worked briefly in landscaping.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Walmart
10.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Corrections Officer Trainee
Corecivic Inc.
08.2024 - 09.2024
- Assisted in the supervision of inmates during meals and recreational activities.
- Performed security checks to ensure safety of inmates, staff, and visitors.
- Maintained order and enforced rules within correctional facility.
- Responded promptly to emergency situations using appropriate de-escalation tactics.
Volunteer
Midnight at the Oasis
03.2023 - 03.2023
- Assisted with administrative tasks as required such as filing documents, photocopying.
- Provided information about the organization and its services to visitors.
Volunteer
Christmas village
12.2022 - 12.2022
- Children entertainment
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Maintaining a positive attitude while being patient and understanding with the children.
DJ assistant
DJ assistant
01.2019 - 04.2019
- Set up and test DJ equipment prior to events.
- Monitor sound levels during performances.
- Maintain inventory of all audio-visual equipment used in shows.
Education
High School - Business Management
Vista High School
Yuma, Arizona01.2023
High School -
Kofa High school
Yuma, Arizona01.2021
Skills
- Computer coefficient
- Excellent time management skills
- Organized
- Fast learner
- Verbal Communication
- De-Escalation Techniques
- Physical Fitness
- Great communication skills
- Great at stressful situation
- Cashier experience
- Customer service
- Customer assistance
Education and Training
HP Life Profit and Loss Certificate
Education and Training
Yuma, Arizona,Yuma, Arizona
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
Walmart
10.2024 - 12.2024
Corrections Officer Trainee
Corecivic Inc.
08.2024 - 09.2024
Volunteer
Midnight at the Oasis
03.2023 - 03.2023
Volunteer
Christmas village
12.2022 - 12.2022
DJ assistant
DJ assistant
01.2019 - 04.2019
High School - Business Management
Vista High School
High School -
Kofa High school
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart