Linux
Bryan Alberto Ramirez Lopez
Jr. Cloud Support Engineer
Jalisco
Summary
Proven expertise in cloud computing and containerization technologies, demonstrated at EPAM Systems, Inc. Enhanced system performance and customer satisfaction through innovative solutions and effective problem-solving. Skilled in fostering continuous learning among peers, showcasing leadership and technical prowess in different technologies. Achieved significant cost savings by optimizing resource usage.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Cloud Support Engineer
EPAM Systems, Inc
Zapopan, Jalisco
02.2024 - Current
- Reduced downtime for clients by proactively monitoring and troubleshooting cloud-based issues.
- Conducted training sessions for junior team members and new hires, fostering a culture of continuous learning and skills development.
- Maintained up-to-date knowledge on industry trends, contributing to the continuous improvement of cloud services offered.
- Enhanced system performance by optimizing cloud infrastructure and implementing scalable solutions.
- Boosted customer satisfaction by delivering prompt technical support and resolving complex issues.
- Contributed to cost-saving initiatives by analyzing resource usage patterns and recommending optimizations where necessary.
Test Engineer
Foxconn PCE Technology
Guadalajara, Jalisco
02.2023 - 02.2024
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Reviewed, evaluated, and identified requirements for testability.
- Mentored junior team members, sharing best practices in test engineering techniques and tools usage.
Education
Bachelor of Science - Mechatronic
Universidad Tecnológica De Jalisco
Guadalajara, Jalisco, Mexico 09.2018 - 03.2023
Skills
Monitoring and Logging Tools
Software
Kubernetes
Terraform
Docker
Certification
Google Cloud Certified – Associate Cloud Engineer - Google Cloud Platform.
Interests
Keep Learning and Improve myself
Keep up-to-date in the new technologies
Keep Learning and Studying
I always try to learn about the new technologies or about the updates related the technologies used in the industry.
Timeline
Google Cloud Certified – Associate Cloud Engineer - Google Cloud Platform.
09-2024
Cloud Support Engineer
EPAM Systems, Inc
02.2024 - Current
Oracle Cloud Certified Foundations Associate
12-2023
Test Engineer
Foxconn PCE Technology
02.2023 - 02.2024
Bachelor of Science - Mechatronic
Universidad Tecnológica De Jalisco
09.2018 - 03.2023
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