Bryan Daniel Salva Ramirez
Tijuana
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Graduate Student in Gastronomy
Universidad Autónoma de Baja California
Tijuana
02.2023 - Current
- Follow specific parameters of a special area
- Meet the needs of a diverse group of people
- Lead a team of colleagues with the same goal
- Learn new techniques quickly and explain them in a variety of ways.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Delivered products to customer locations on time.
- Collaborated with others to discuss new opportunities.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Barista
Nordico Cafe
Tijuana
03.2022 - 07.2022
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Supported highest standards of conduct and service to support company reputation.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Licenciature in Gastronomy - Cooking, Administration And Accounting
Universidad Autónoma De Baja California
Universidad 14418, UABC, Parque Internacional Indu11-2026
Skills
- Basic Math
- Computer Skills
- Interpersonal Communication
- Dependable and Responsible
- Analytical Thinking
- Public Speaking
- Conflict Resolution
- Analytical
- Critical Thinking
- Teamwork and Collaboration
- Excellent Communication
- Task Prioritization
- Organization
- Time Management
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Timeline
Graduate Student in Gastronomy
Universidad Autónoma de Baja California
02.2023 - Current
Barista
Nordico Cafe
03.2022 - 07.2022
Licenciature in Gastronomy - Cooking, Administration And Accounting
Universidad Autónoma De Baja California
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