Professional Summary
Overview
Work History
Education
Skills
Custom
Languages
Timeline

Caden Giles

Brightspeed
Washington
1
Language
8
years of professional experience

Highly motivated and adaptable individual with diverse experience in healthcare assistance, customer service, and employment counseling. Skilled in effective communication, bilingual in English and Spanish, and committed to delivering excellent service. Strong ability to build rapport with clients, maintain confidentiality, and provide support in fast-paced environments. Demonstrated leadership through volunteer work, including international missions, and recognized for problem-solving, teamwork, and a solid work ethic. Ready to contribute to dynamic teams and make an impactful difference.

Work History

Phlebotomist/Spanish Translator

9 Months
Biolife Plasma Services | 08.2025 - 05.2026
  • Performed venipuncture and capillary draws to collect blood samples efficiently.
  • Maintained accurate records of donor interactions and sample handling procedures.
  • Ensured compliance with safety protocols and quality standards during blood collection processes.
  • Screened donors to verify donors met the specific requirements in order to donate

Scrub Technician/Spanish Translator

4 Months
The Doctors Volunteer Clinic | 11.2024 - 03.2025
  • Streamlined communication between healthcare professionals and patients by providing precise translation services up to 20 patient/patrons per 3hr work shift.
  • Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process of all medical records.
  • Obtained patient medical history, mecication information, symptoms, allergies, and updated the electronic health records same day.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Increased overall productivity of clinical staff, when needed, by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.

Internet Sales Agent

1 Year 3 Months
Brightspeed | 05.2025 - 08.2026
  • Developed and implemented effective sales strategies to enhance customer engagement and satisfaction.
  • Trained new team members on product knowledge and sales techniques to improve overall performance.
  • Analyzed market trends to identify opportunities for growth and adjust sales tactics accordingly.
  • Collaborated with cross-functional teams to streamline processes and improve lead generation initiatives.

Employment Counselor

4 Months
The Church Of Jesus Christ Of Latter-day Saints | 11.2024 - 03.2025
  • Matched clients to open positions based on skills and work requirements.
  • Built rapport with diverse clientele by understanding their unique needs and offering tailored guidance accordingly.
  • Established partnerships with local employers to enhance job placement opportunities for clients.
  • Enhanced client job search success by providing comprehensive career counseling and resume revisions.

International Missionary

2 Years
The Church Of Jesus Christ Of Latter-day Saints | 03.2023 - 03.2025
  • Built trust within 5 areas by consistently demonstrating respect for local customs, traditions, and beliefs while sharing religious teachings.
  • Facilitated workshops on topics such as cultural sensitivity, overcoming language barriers, and adapting to new environments in order to prepare volunteers for international missions.
  • Offered emotional support and counseling services to missionaries experiencing culture shock or facing other personal challenges during their international assignments.
  • Enhanced communication skills by learning multiple languages, allowing for more effective interactions with diverse populations.

Waiter

4 Months
Wingers | 04.2022 - 08.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.•
  • Waited Approximately 6 Tables at a time for 5 hours on the weekends, Weekdays 2-6 tables.

Food Server/Cook

7 Months
Cup Bop | 05.2021 - 12.2021
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety during my 7hr shifts.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Prepping and Serving Food completely within 2-8 min range.
  • Handling each customer and providing good customer service
  • Handling Rush hours and doing tasks fast and efficiently

Cashier

5 Months
Little Caesars | 06.2020 - 11.2020
  • Main Cashier at job site
  • Able to handle rush hours with up to 1.5 hours of waiting time with backed up orders
  • Welcomed customers and helped determine their needs.
  • Handling Customers and providing good customer service
  • Worked in all areas of preparation for the pizzas and completed the task at hand to complete with supply and demand within the company

Field Marshall

1 Year 9 Months
Southern Utah Youth Soccer Association | 04.2018 - 01.2020
  • Supervise the 6 fields
  • Made sure games started on time and cleaned up trash
  • Lost and found
  • In charge of medals and Port-a-potties
  • Customer service representative for SUYSA (Kicks) on location to answer questions

Education

EMT Liscense

Dixie Technical College | 610 S Tech Ridge Dr, St. George, UT 84770 | 12-2026

BLS Provider

Dixie Technical College | 610 S Tech Ridge Dr, St. George, UT 84770 | 09-2026

High School

Crimson Cliffs High School | Washington, Utah | 05-2022

Graduation May 2022

Microsoft Office Specialist - Word, Excel, Powerpoint

Crimson Cliffs Middle School | 4280 Crimson Clfs Wy, Washington, UT 84790 | 12-2018

Food Handlers Permit

Utah Department of Health | Utah

Skills

Proficient in HIPAA
Active Listener
Honest
Good Customer Service
Problem Solver
Attentive
Adaptable
Team Player
Dependable

Custom

  • Eagle Scout
  • Honor Roll
  • National Junior Honor Society

Languages

Spanish
Professional Working

Timeline

Phlebotomist/Spanish Translator

Biolife Plasma Services
08.2025 - 05.2026Read More

Internet Sales Agent

Brightspeed
05.2025 - 08.2026Read More

Scrub Technician/Spanish Translator

The Doctors Volunteer Clinic
11.2024 - 03.2025Read More

Employment Counselor

The Church Of Jesus Christ Of Latter-day Saints
11.2024 - 03.2025Read More

International Missionary

The Church Of Jesus Christ Of Latter-day Saints
03.2023 - 03.2025Read More

Waiter

Wingers
04.2022 - 08.2022Read More

Food Server/Cook

Cup Bop
05.2021 - 12.2021Read More

Cashier

Little Caesars
06.2020 - 11.2020Read More

Field Marshall

Southern Utah Youth Soccer Association
04.2018 - 01.2020Read More

Dixie Technical College

EMT Liscense
Read More

Dixie Technical College

BLS Provider
Read More

Crimson Cliffs High School

High School
Read More

Crimson Cliffs Middle School

Microsoft Office Specialist from Word, Excel, Powerpoint
Read More

Utah Department of Health

Food Handlers Permit
Read More
Caden Giles