Highly motivated and adaptable individual with diverse experience in healthcare assistance, customer service, and employment counseling. Skilled in effective communication, bilingual in English and Spanish, and committed to delivering excellent service. Strong ability to build rapport with clients, maintain confidentiality, and provide support in fast-paced environments. Demonstrated leadership through volunteer work, including international missions, and recognized for problem-solving, teamwork, and a solid work ethic. Ready to contribute to dynamic teams and make an impactful difference.
Work History
Phlebotomist/Spanish Translator
9 Months
Biolife Plasma Services | 08.2025 - 05.2026
Performed venipuncture and capillary draws to collect blood samples efficiently.
Maintained accurate records of donor interactions and sample handling procedures.
Ensured compliance with safety protocols and quality standards during blood collection processes.
Screened donors to verify donors met the specific requirements in order to donate
Scrub Technician/Spanish Translator
4 Months
The Doctors Volunteer Clinic | 11.2024 - 03.2025
Streamlined communication between healthcare professionals and patients by providing precise translation services up to 20 patient/patrons per 3hr work shift.
Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process of all medical records.
Obtained patient medical history, mecication information, symptoms, allergies, and updated the electronic health records same day.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Increased overall productivity of clinical staff, when needed, by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
Internet Sales Agent
1 Year 3 Months
Brightspeed | 05.2025 - 08.2026
Developed and implemented effective sales strategies to enhance customer engagement and satisfaction.
Trained new team members on product knowledge and sales techniques to improve overall performance.
Analyzed market trends to identify opportunities for growth and adjust sales tactics accordingly.
Collaborated with cross-functional teams to streamline processes and improve lead generation initiatives.
Employment Counselor
4 Months
The Church Of Jesus Christ Of Latter-day Saints | 11.2024 - 03.2025
Matched clients to open positions based on skills and work requirements.
Built rapport with diverse clientele by understanding their unique needs and offering tailored guidance accordingly.
Established partnerships with local employers to enhance job placement opportunities for clients.
Enhanced client job search success by providing comprehensive career counseling and resume revisions.
International Missionary
2 Years
The Church Of Jesus Christ Of Latter-day Saints | 03.2023 - 03.2025
Built trust within 5 areas by consistently demonstrating respect for local customs, traditions, and beliefs while sharing religious teachings.
Facilitated workshops on topics such as cultural sensitivity, overcoming language barriers, and adapting to new environments in order to prepare volunteers for international missions.
Offered emotional support and counseling services to missionaries experiencing culture shock or facing other personal challenges during their international assignments.
Enhanced communication skills by learning multiple languages, allowing for more effective interactions with diverse populations.
Waiter
4 Months
Wingers | 04.2022 - 08.2022
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Communicated with kitchen staff to enable accurate food preparation.•
Waited Approximately 6 Tables at a time for 5 hours on the weekends, Weekdays 2-6 tables.
Food Server/Cook
7 Months
Cup Bop | 05.2021 - 12.2021
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety during my 7hr shifts.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Prepping and Serving Food completely within 2-8 min range.
Handling each customer and providing good customer service
Handling Rush hours and doing tasks fast and efficiently
Cashier
5 Months
Little Caesars | 06.2020 - 11.2020
Main Cashier at job site
Able to handle rush hours with up to 1.5 hours of waiting time with backed up orders
Welcomed customers and helped determine their needs.
Handling Customers and providing good customer service
Worked in all areas of preparation for the pizzas and completed the task at hand to complete with supply and demand within the company
Field Marshall
1 Year 9 Months
Southern Utah Youth Soccer Association | 04.2018 - 01.2020
Supervise the 6 fields
Made sure games started on time and cleaned up trash
Lost and found
In charge of medals and Port-a-potties
Customer service representative for SUYSA (Kicks) on location to answer questions
Education
EMT Liscense
Dixie Technical College | 610 S Tech Ridge Dr, St. George, UT 84770 | 12-2026
BLS Provider
Dixie Technical College | 610 S Tech Ridge Dr, St. George, UT 84770 | 09-2026
High School
Crimson Cliffs High School | Washington, Utah | 05-2022
Graduation May 2022
Microsoft Office Specialist - Word, Excel, Powerpoint
Crimson Cliffs Middle School | 4280 Crimson Clfs Wy, Washington, UT 84790 | 12-2018
Food Handlers Permit
Utah Department of Health | Utah
Skills
Proficient in HIPAA
Active Listener
Honest
Good Customer Service
Problem Solver
Attentive
Adaptable
Team Player
Dependable
Custom
Eagle Scout
Honor Roll
National Junior Honor Society
Languages
Spanish
Professional Working
Timeline
Phlebotomist/Spanish Translator
Biolife Plasma Services
08.2025 - 05.2026Read More
Internet Sales Agent
Brightspeed
05.2025 - 08.2026Read More
Scrub Technician/Spanish Translator
The Doctors Volunteer Clinic
11.2024 - 03.2025Read More
Employment Counselor
The Church Of Jesus Christ Of Latter-day Saints
11.2024 - 03.2025Read More
International Missionary
The Church Of Jesus Christ Of Latter-day Saints
03.2023 - 03.2025Read More
Waiter
Wingers
04.2022 - 08.2022Read More
Food Server/Cook
Cup Bop
05.2021 - 12.2021Read More
Cashier
Little Caesars
06.2020 - 11.2020Read More
Field Marshall
Southern Utah Youth Soccer Association
04.2018 - 01.2020Read More
Dixie Technical College
EMT Liscense
Read More
Dixie Technical College
BLS Provider
Read More
Crimson Cliffs High School
High School
Read More
Crimson Cliffs Middle School
Microsoft Office Specialist from Word, Excel, Powerpoint