Carla Paola Trejo Alcocer

Guadalajara

Summary

Project Management professional with over two years of experience in the logistics and billing sector, serving as part of the PMO at Rápido Solutions Group. Successfully collaborated with high-profile clients such as FedEx, Red Bull, and Royal Canin, overseeing operational strategies, negotiating service terms, and analyzing profitability metrics. Responsible for load tracking, order creation, invoice requests, and cost-benefit estimations.

Led weekly and monthly meetings to assess KPIs and implement data-driven strategies aimed at continuous improvement. Contributed to the optimization of communication channels, revision of Standard Operating Procedures (SOPs), and enhancement of time management through effective teamwork and cross-functional coordination.

Proficient in industry tools including Orbcomm, TMW, Microsoft Office Suite, Email, JumpCloud, Microsoft Teams, Text Locate, and Genesys, with a strong focus on operational efficiency, goal alignment, and client satisfaction.

Overview

years of professional experience

Certification

Work History

Bilingual Position

Rapido Solutions Group

08.2022 - 01.2025

Operations and logistics.
Skilled at working independently and collaboratively in a team environment.
Monthly assemblies for workplace updates.
Assisted with day-to-day operations, working efficiently and productively with all team members. (Scheduling team, tracking team, managers, etc.)
Managed time efficiently in order to complete all tasks within deadlines.

Health Department

DIF Guadalajara

07.2021 - 08.2022

Administration of programs and monthly registries related to nutrition, education, and free food packages.
Monitoring and updating programs by sectors and communities (monthly).
Weekly reports on activities and new implementations in the sector, with updated lists and schedules at the end of each month.
Organization of events and reporting on activities carried out in the communities and participation levels.

Education

Bachelor of Science - Health Administration

Universidad De Guadalajara

Guadalajara, Mexico

08-2022

Skills

Proactivity and project development
Multitasking Abilities
Excellent communication
Time management
Proficient in Office Suite and external platforms (Google Calendar, Excel, Canva)

Problem-solving
Computer skills
Organizational skills
Active listening
Decision-making

LANGUAGES AND LINGUISTIC SKILLS

Spanish (Native)

English (Advanced) – Certifications: College Board (2015), Cambridge (2016), TEFL (2020), TOEFL (2022)