Summary
Overview
Work History
Education
Skills
paint, home repair, video games.
Languages
Timeline
Generic
Carlo Rives Aspiri

Carlo Rives Aspiri

Guadalajara

Summary

The experience working in kitchens teach me how to work under pressure, i learn how to take fast resolutions in short time under a lot of pressure.

The experience in kitchen with a lot of work teach me how a good management of my recourses always is important for the best resolutions. I learn hot to begin a bussines (tattoo shop) from the beginning with no experience, and i achieve a 10 years tattoo shop business renowned like one of the best in the city,

I begin making tattoos and after 5 years i take the management position, working in the tattoo artists schedules getting new customers for them i do all the promotions in social media, and everything about billing

and finally enjoy to teach to future talents all what i learn with the years about making tattoos and how to give to the customer not just a service a whole experience. i begin to work in customer service just a couple years ago because i want to practice my knowledge in english i use to go in a bilingual college since kinder garden to high school ( rosevelt school,colegio iberoamericano, UNIVA)

But at the end i experience how all what i learn in deferent areas about service and reading about phycology and human behavior let me make a good empathy with customers and let me sell them diferent kind of products and services. start@whereandwhenagents.com.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Bilingual Sales Representative

Teleperformance
11.2022 - Current
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Boosted sales by effectively communicating product benefits and features to potential customers in both English and Spanish languages.
  • Kept detailed records of daily activities through online customer database.
  • Organized and participated in bilingual sales presentations, effectively promoting company services to prospective clients in their native language.

Manager

Silver Snake Tattoo
02.2013 - 01.2023

  • It was my own bussines so i need to manage all the appointments, i manage the social media i did the inventory and the sales.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Accomplished multiple tasks within established timeframes.

Cook Manager

El Hornito
03.2018 - 02.2020
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Upheld strict food safety guidelines to minimize the risk of contamination or illness resulting from improper handling practices.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Bachelor of Applied Science in Information Technology - Informatics

TEI
Guadalajara, Jalisco, Mexico
04.2016

Technician in Business Administration - Administration

UNIVA
07.2013 - 04.2016

Skills

  • Opening and closing procedures

  • Account Servicing

  • Fluent Bilingualism

  • Point of sale operation

paint, home repair, video games.

I really enjoy to paint, some oleo, sculptures and collectibles. every time i have some time for myself im looking what i can do for my house to fix, and i really enjoy to play before sleep some video games.

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Bilingual Sales Representative

Teleperformance
11.2022 - Current

Cook Manager

El Hornito
03.2018 - 02.2020

Technician in Business Administration - Administration

UNIVA
07.2013 - 04.2016

Manager

Silver Snake Tattoo
02.2013 - 01.2023

Bachelor of Applied Science in Information Technology - Informatics

TEI
Carlo Rives Aspiri