Summary
Overview
Work History
Education
Skills
Timeline
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Carlo Lyam Yu

Carlo Lyam Yu

CHULA VISTA

Summary

My name is Carlo Lyam Yu Campos. I am 19 years old and currently studying a career as a musician at "San Diego Mesa College". I'm a dedicated, devoted, motivated student looking for real-world experiences in sales. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals. I also have a very optimistic attitude and a creative mind, making me a hard-working person with steady goals. A great virtue is that I am exceptionally social, and I love meeting and talking to all kinds of people, which lets me treat people nicely and leave them with a good vibe. And last but not least, I'm always looking for new experiences in my life to nourish my knowledge of life and wisdom.

Overview

3
3
years of professional experience

Work History

Sales Associate

Kipling
10.2022 - 12.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Recommended accessories and complementary purchases to boost revenue.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Organizing stock products
  • Organizing store under stock
  • Store runner (Delivered products when employees asked me for them by walkie talkie)

Salesman

Brujo Vintage
06.2023 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Volunteer

Playami by Border Psycho
04.2022 - 06.2022
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.

Studio Musician

01.2021 - Current
  • Scheduled rehearsals with other musicians and choirs.
  • Performed in many shows.
  • Practiced 48 hours per week to maintain and improve technical skills.
  • Selected appropriate pieces to meet performance needs and showcase skills.
  • Planned and organized concerts and programs.

Cashier

Burlington
10.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

San Diego Mesa College
San Diego, California

Escuela Superior De Musica De Baja California
Tijuana, Baja California
08.2022

High School Diploma -

West River Academy
07.2021

Skills

  • Customer Needs Assessment
  • Teamwork and Collaboration
  • Bilingual
  • Loyal
  • Sociable
  • Adaptability
  • Flexible
  • Team Player
  • Creative
  • Problem Solver
  • Customer Service

Timeline

Cashier

Burlington
10.2023 - 01.2024

Salesman

Brujo Vintage
06.2023 - Current

Sales Associate

Kipling
10.2022 - 12.2022

Volunteer

Playami by Border Psycho
04.2022 - 06.2022

Studio Musician

01.2021 - Current

San Diego Mesa College

Escuela Superior De Musica De Baja California

High School Diploma -

West River Academy

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Carlo Lyam Yu