CARLOS DE ALBA
Guadalajara, Jal.
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Le grand cake shop
Guadalajara Jal. Mex.
09.2023 - 03.2024
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Maintained accurate records of goods delivered and collected payments as required.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Cook
"Chai" Restaurant
Guadalajara Jal Mex.
02.2023 - 08.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Organized storage areas for efficient usage of space.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Bilingual CSR
Teleperfomance
Guadalajara Jal. Mex
08.2022 - 02.2023
- Explained product features, benefits, warranties and services in both languages while upselling additional products or services.
- Ensured all customer complaints were logged into the system for further investigation or resolution.
- Processed orders accurately, entered data into computer systems quickly and efficiently.
Receptionist
Hotel Fuente del Bosque
Guadalajara. Jal. Mex.
01.2019 - 01.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Organized conference room reservations for meetings or events.
Education
Bachelor of Tourism Studies - Tourism Management
CUCEA
Guadalajara, Jal. Mex.01-2020
Skills
- Problem-Solving
- Organizational Skills
- Communication
- Team Management
Timeline
Delivery Driver
Le grand cake shop
09.2023 - 03.2024
Cook
"Chai" Restaurant
02.2023 - 08.2023
Bilingual CSR
Teleperfomance
08.2022 - 02.2023
Receptionist
Hotel Fuente del Bosque
01.2019 - 01.2022
Bachelor of Tourism Studies - Tourism Management
CUCEA
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