Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Flores Santos

Commerce And Aqcuisitions Specialist
Mérida

Summary

Dynamic professional with a proven track record, excelling in project management and market research. Leveraged analytical thinking to enhance customer satisfaction and streamline workflows, resulting in improved operational efficiency. Adept at financial analysis and fostering team collaboration to drive business development initiatives.


Overview

4
4
years of professional experience
5
5
Languages

Work History

Head Aqcuisitions Specialist

ReZen LLC
10.2023 - Current
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Conducted precise market analysis to estimate costs in project developments.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments, such as Slack & Hubspot.
  • Conducted in-depth market research for identifying new business opportunities.
  • Restructured customer service process, ensuring quicker response times.
  • Developed cost breakdowns for projects and long term financial structures.

Executive Assistant

Titan Change
10.2022 - 11.2023
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Investment Specialist

Economic Development Agency (ADY)
05.2021 - 05.2022
  • Created business models to attract investors to the state.
  • Market research of trends and economic zones.
  • Implemented data bases to make the development of projects more efficient.
  • Developed a control system to improve the efficiency of the teams within the department.
  • Championed software used to create large data bases.

Education

Bachelor of Science - International Business

Universidad Anahuac Mayab
Mérida, Yucatán, Mexico
05.2001 -

Skills

Quality assurance

Timeline

Head Aqcuisitions Specialist

ReZen LLC
10.2023 - Current

Executive Assistant

Titan Change
10.2022 - 11.2023

Investment Specialist

Economic Development Agency (ADY)
05.2021 - 05.2022

Bachelor of Science - International Business

Universidad Anahuac Mayab
05.2001 -

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Carlos Flores SantosCommerce And Aqcuisitions Specialist