Carlos Flores Santos
Commerce And Aqcuisitions Specialist
Mérida
Summary
Dynamic professional with a proven track record, excelling in project management and market research. Leveraged analytical thinking to enhance customer satisfaction and streamline workflows, resulting in improved operational efficiency. Adept at financial analysis and fostering team collaboration to drive business development initiatives.
Overview
4
4
years of professional experience
5
5
Languages
Work History
Head Aqcuisitions Specialist
ReZen LLC
10.2023 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Conducted precise market analysis to estimate costs in project developments.
- Championed the adoption of new software tools that streamlined workflows across multiple departments, such as Slack & Hubspot.
- Conducted in-depth market research for identifying new business opportunities.
- Restructured customer service process, ensuring quicker response times.
- Developed cost breakdowns for projects and long term financial structures.
Executive Assistant
Titan Change
10.2022 - 11.2023
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Investment Specialist
Economic Development Agency (ADY)
05.2021 - 05.2022
- Created business models to attract investors to the state.
- Market research of trends and economic zones.
- Implemented data bases to make the development of projects more efficient.
- Developed a control system to improve the efficiency of the teams within the department.
- Championed software used to create large data bases.
Education
Bachelor of Science - International Business
Universidad Anahuac Mayab
Mérida, Yucatán, Mexico 05.2001 -
Skills
Quality assurance
Team collaboration
Business reporting
Analytical thinking
Problem-solving
Project planning
Business development
Market research
Project management
Financial analysis
Workflow optimization
Export/Import Logistics
Timeline
Head Aqcuisitions Specialist
ReZen LLC
10.2023 - Current
Executive Assistant
Titan Change
10.2022 - 11.2023
Investment Specialist
Economic Development Agency (ADY)
05.2021 - 05.2022
Bachelor of Science - International Business
Universidad Anahuac Mayab
05.2001 -