Carlos Herrera Galván

I am a fast learner, constantly seeking to enhance my skills, with 6 years plus of call center experience. Fully bilingual in Spanish and English, I strive to expand my knowledge and expertise. I am currently exploring educational opportunities in cybersecurity and artificial intelligence to advance my career.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

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