Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Carlos Iza

Carlos Iza

Los Mochis

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

9
9
years of professional experience

Work History

General Manager

Papas Pepos
Los Mochis
2018.02 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Concrete Superintendent

COMUN
Los Mochis
2017.01 - 2018.01
  • Coordinated with subcontractors, suppliers and vendors to ensure timely delivery of necessary materials and equipment.
  • Managed all concrete construction activities on multiple projects at once.

Internal Quality Auditor

PROCASA
Los Mochis
2016.07 - 2016.09
  • Verified that company policies and procedures were being followed correctly by personnel.
  • Assisted in creating new processes, guidelines, and documentation related to quality assurance activities.
  • Monitored employee performance to ensure adherence to established standards and procedures.

Costumer Service Representative

TELEPERFOMANCE
Guadalajara
2015.08 - 2016.07
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

Bachelor of Science - Civil Engineering

Universidad Iberoamericana
Torreón, Coahuila
2015-08

Skills

  • Business Development
  • Expense Control
  • Business Administration
  • Quality Management

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

General Manager

Papas Pepos
2018.02 - Current

Concrete Superintendent

COMUN
2017.01 - 2018.01

Internal Quality Auditor

PROCASA
2016.07 - 2016.09

Costumer Service Representative

TELEPERFOMANCE
2015.08 - 2016.07

Bachelor of Science - Civil Engineering

Universidad Iberoamericana
Carlos Iza