Adobe Suite
Carlos Méndez
Marketing & Communication | Administrative Support | Client Engagement
Puebla
Summary
Professional with 6+ years of experience in marketing, communication, and client support, combining creative strategy with strong organizational skills. I have successfully coordinated projects end-to-end, supported executives and teams with administrative tasks, and maintained high standards of client service. I thrive in roles where I can contribute my attention to detail, proactive communication, and ability to manage multiple tasks in dynamic environments.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Virtual Administrative Assistant
Job Duck
San Antonio, Texas
10.2024 - Current
- Support a law firm remotely with agenda management, scheduling meetings, and updating the CRM.
- Conduct phone calls to coordinate event logistics: booking venues, requesting quotes, and arranging catering services.
- Assist in virtual meetings by taking notes and providing timely follow-up on action items.
- Contributed to the development of an internal loyalty program and new client prospecting initiatives.
- Handled confidential information discreetly, ensuring the privacy of clients and executives.
Senior Consultant
Soriano Ariza & Asociados
01.2022 - 10.2024
- Led multi-channel marketing and communication projects for clients like Santander and BBVA.
- Managed client relationships, editorial calendars, and team deliverables.
- Developed internal communication strategies, improving employee engagement and alignment.
- Coordinated content creation, design, and performance reports.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Digital Strategy Coordinator
Movimiento Ciudadano
01.2024 - 06.2024
- Led the campaign strategy for 6 local candidates, managing branding, copywriting, and content production.
- Coordinated events at universities and public spaces to increase visibility and voter engagement.
- Conducted outbound calls for voter census and preference research, compiling data for campaign adjustments.
- Handled inbound calls to provide information and support voter affiliation to the party.
- Delivered periodic reports and statistics to inform strategic decisions.
- Entered data, generated reports, and produced tracking documents.
Freelance Marketing & Project Coordinator
Self-Employed
01.2017 - 01.2022
- Designed and executed branding, web development, and digital strategies for diverse clients.
- Managed SEO campaigns and social media ads on Meta and Google, boosting online visibility.
- Provided client support, maintained project timelines, and ensured consistent communication.
- Organized events and activations for brands, collaborating with vendors and stakeholders.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
Education
Bachelor’s Degree - Marketing and Communication
Tecnológico de Monterrey
Specialization - Digital Marketing & SEO
University of California
Skills
- Proficient schedule organization
- CRM system administration
- Content Creation
- Copywriting
- Social Media Management
- Paid Ads
- SEO Strategy
- Website Optimization
- Event Planning
- Team Collaboration
- Remote Work
- Strong Organizational Skills
- Problem-Solving Skills
- Outbound Calls Management
- Inbound Calls Management
- Data Collection
- Reporting
Calendar management
Meeting scheduling
Project management
Software
Microsoft Suite
Go High Level
Notion
Asana
Timeline
Virtual Administrative Assistant
Job Duck
10.2024 - Current
Digital Strategy Coordinator
Movimiento Ciudadano
01.2024 - 06.2024
Senior Consultant
Soriano Ariza & Asociados
01.2022 - 10.2024
Freelance Marketing & Project Coordinator
Self-Employed
01.2017 - 01.2022
Specialization - Digital Marketing & SEO
University of California
Bachelor’s Degree - Marketing and Communication
Tecnológico de Monterrey
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