Summary
Overview
Work History
Education
Skills
Reading
Timeline
Generic

Carlos Moreno

CSR, Sales Representative . Cold Calling Agent
Morelia(MICH)

Summary

Dynamic sales professional with a proven track record at Photon Solar, excelling in customer education and relationship building. Leveraging strong negotiation skills and data analysis, I consistently enhanced customer satisfaction and achieved sales goals. Committed to delivering personalized solutions, I thrive in fast-paced environments and prioritize problem resolution.

Diligent CSR with strong background in customer service and sales. Successfully improved customer satisfaction and built lasting client relationships. Demonstrated proficiency in problem-solving and communication skills.

Overview

2
2
years of professional experience

Work History

CSR, Sales

Photon Solar
01.2024 - Current
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Identified potential areas for improvement within the sales process through data analysis and feedback from clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Collaborated with team members to exceed sales targets and achieve company goals.
  • Negotiated contracts successfully, securing favorable terms for both parties involved in transactions.
  • Provided personalized product recommendations based on customers'' needs and preferences.
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.

CSR, Sales

Grupo Posadas
01.2023 - 01.2024
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Identified potential areas for improvement within the sales process through data analysis and feedback from clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Collaborated with team members to exceed sales targets and achieve company goals.

Education

High School Diploma -

Preparatoria 1 De La UMICH
Morelia
05.2001 -

Skills

Empathy and patience

Reading

I´m willing to give the best of me every day... I´ll make sure to make the best of my time to make it worth to my team.

Timeline

CSR, Sales

Photon Solar
01.2024 - Current

CSR, Sales

Grupo Posadas
01.2023 - 01.2024

High School Diploma -

Preparatoria 1 De La UMICH
05.2001 -
Carlos MorenoCSR, Sales Representative . Cold Calling Agent