Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Software
Interests
Idiomas
Affiliations
Work Availability
Work Preference
Quote
Timeline
SeniorSoftwareEngineer
Carlos Moreno Rodríguez

Carlos Moreno Rodríguez

Ingeniero En Comunicaciones Y Electrónica
Ixtapaluca,Estado de Mexico

Summary

Proactive IT manager with proven leadership skills, strategic planning experience, and analytical problem-solving skills. It supports managers in meeting demanding objectives through staff motivation and efficient coordination of resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

19
19
years of professional experience
4
4
years of post-secondary education
6
6
Certificates
2
2
Languages

Work History

Gerente De Infraestructura

Grupo Autofin México
Ciudad De México
11.2017 - 06.2025
  • Oversaw day-to-day operations to meet performance, quality, and service standards.
  • Contributed to customer loyalty by handling their complaints with empathy and promptness.
  • Strengthened professional ties with the team, promoting a collaborative and harmonious work culture.
  • Contributed to continuous improvement by standardizing and streamlining internal procedures.
  • Optimized resource allocation and budget management, achieving an increase in operational efficiency and profitability.

Gerente De Redes

Grupo Autofin México
05.2012 - 11.2017
  • Design and implementation of SD-WAN Fortigate achieving 99.97% availability.
  • 50% reduction in LAN to LAN telecom costs with switch to dedicated links.
    Implementation of VPN over SD-WAN achieving less time away from the group's companies.
  • Implementation of monitoring tools for proactive attention, reducing ticket generation and reducing our monthly assignment of 20 tickets for technical problems.

Consultor Junior Soporte TI

Grupo Autofin México
11.2010 - 05.2012
  • L1 and L2 support to users, servers, and networks.
  • Inventory management with Altiris; coordination with suppliers for warranty and RMA.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Jefe De Sistemas

Imperio Automotriz de Oriente
08.2006 - 11.2010
  • RedHat implementation, mail server and Fortinet/Symantec antivirus.
  • ISO 9001:2008 certification in IT processes; Implementation of the ticket system.
  • Streamlined IT processes by implementing efficient systems management strategies, resulting in reduced downtime and increased productivity.

Education

Ingeniería En Comunicaciones Y Electrónica - Control Y Automatización

Instituto Politécnico Nacional, ESIME Zacatenco
Ciudad De México
05.2001 - 01.2005

Skills

Information Security Management

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Certification

Fortinet NSE 4, 5, 6

Accomplishments

  • Documented and resolved the data center processes, which resulted in supporting Banco Autofin in audits by the CNBV.
  • I led a team of 5 people
  • Achieved the certification of operation digitalization processes by executing by completing the Wireless Network Infrastructure task with precision and efficiency.
  • Implement OCS Inventory for the efficient monitoring of the entire inventory of the group, managing to displace solutions such as Altiris
  • I implemented GLPI as a CMDB for the entire infrastructure of the group, managing to centralize management and administration.
  • Implement monitoring and security tools such as Zabbix and Wazuh, AlienVault (Levelblue) achieving stability and generating tasks for automation and error correction
  • I implemented the VPN solution over SD-WAN with Fortigate, managing to reduce the expense of LAN to LAN links, in addition to the time away from the companies of the group while maintaining an SLA of 99.99%

Software

Windows Server

Linux

BitDefender

Python

Office 365

PowerBI

Microsoft Office

Zabbix

GLPI

OCS Inventory

Confluence

Jira

Administración Office 365

Interests

Investigación

Música

Basquetbol

Idiomas

Español: Nativo
Inglés: Conversacional básico

Affiliations

  • GLPI Translator
  • Zabbix Translator

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home option

Quote

Your most unhappy customers are your greatest source of learning.
Bill Gates

Timeline

Cisco: Introduction to Cybersecurity
05-2023

Zabbix Starter Week

09-2022
Fortinet NSE 4, 5, 6
05-2020

Gerente De Infraestructura

Grupo Autofin México
11.2017 - 06.2025
Scrum Master
05-2017
Bitdefender, Symantec, Altiris
06-2016
Cisco CCNA 200-301
01-2016

Gerente De Redes

Grupo Autofin México
05.2012 - 11.2017

Consultor Junior Soporte TI

Grupo Autofin México
11.2010 - 05.2012

Jefe De Sistemas

Imperio Automotriz de Oriente
08.2006 - 11.2010

Ingeniería En Comunicaciones Y Electrónica - Control Y Automatización

Instituto Politécnico Nacional, ESIME Zacatenco
05.2001 - 01.2005
Carlos Moreno RodríguezIngeniero En Comunicaciones Y Electrónica