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A result-driven professional offering over 13+ years of experience in driving vision and road-mapping across IT Infrastructure Management, Transition & Operations, Project Delivery and Technical Support. Technocrat with specialization in end-to-end Backup IT Infrastructure Management; directed business operations through executive level planning and analyzed delivery issues in a timely fashion. Forward-focused Project Manager with expertise in managing transition projects from scope management to activity sequencing, effort & cost estimation, risk analysis to quality management. Core strengths entail IT Governance, Technology Service Transition, Technological Expansion and Contract Management. Extensive exposure of managing projects on migration, maintenance, infrastructure development and technical support. Proven track record of establishing cordial relationships with stakeholders, technical teams & vendors for successfully executing concurrent projects. Impressive success in managing clients; setting out delivery standards for various operational areas, implementing quality systems to facilitate a high-quality customer experience, while exceeding SLAs and business expectations. Expertise with the concepts of ITIL; ensuring that the goals of the Incident/ Change/ Problem Management process are achieved; restoring normal service as soon as possible based on customer perspective and within defined timelines. Highly skilled in analyzing ecosystems to identify risks pertaining to IT operations, business continuity readiness & process flaws; ensuring compliance to IT standards and designing secure solutions. An effective leader with proven capabilities in leading large teams and maintaining deliverables as per the defined guidelines along with elevating service standards for operational excellence. Smart and focused individual proudly touting exemplary skills. Successful collaborator with many years in business world. Known for great leadership and goal-oriented problem-solving.

Overview of Profile A highly motivated professional with 15+ years of experience in the services and infrastructure support industry with Strong Pre-Sales skill backed by international exposure in backup and Data Protection Operations of both onshore and off-shore model excellent knowledge of Back-up and Recovery Solutions, Disaster Recovery Solutions, Enterprise Storage, Remote Infrastructure Support, Business Continuity Currently working as a Specialized Solution Architect in Designing the Backup/Storage infrastructure. One of the very few consultants who can do Veritas NetBackup Catalog Manipulation. Proficient in working with large groups and a very strong team player and leader . Expertise in Technical / Customer service field, Customer facing roles, handling top level management i.e. CIO, CEO, Procurement Teams etc. with good analytical and excellent communication skills. Have complete multiple cycles of SOX/PCI audit for Multiple Fortune 500 Clients and was highly appreciated by client for the same.

Proficient with Shell, Python, Ruby, Perl, Power Shell, JSON, YAML, Groovy scripting languages. Experience in software build tools like Apache Maven, Apache Ant to write Pom.xml and Build.xml respectively. Experience in AZURE, Migration of all servers from on-premises to Kubernetes containers & writing the scripts in Perl and Shell Scripts for managing various enterprise applications. Knowledge on Puppet as Configuration management tool, to automate repetitive tasks, quickly deployed critical applications on different nodes and proactively managed change. Experience in supporting Chef Environment with 40+ servers and involved in developing recipes and cookbooks. Worked with Chef Enterprise Hosted as well as On-Premise, Installed Workstation, Bootstrapped Nodes, Wrote Recipes and Cookbooks and uploaded them to Chef-server. Experience in configuring and managing Chef master server and experience in updating and creating modules and pushing them to Chef clients. Experience in writing the playbooks and can manage 1000’s of servers by pushing the code from servers to different nodes in Ansible. Worked with Ansible On-premise like writing the script in workstation and pushing that on to the server. Good understanding of the principles and best practices of Software Configuration Management (SCM) in Agile (scrum) and Waterfall methodologies. Experienced with Nagios, Cloud Watch as IT Infrastructure Monitoring tool and knowledge on Splunk. Experienced with Databases Like Cassandra, MongoDB, MySQL and Oracle SQL Broad experience in Bash, Perl, Python scripting on Linux. Strong knowledge on Linux internals Experienced in Installing, Configuring and Managing Docker Containers, Docker Images for Web Servers and Applications servers such as Apache, Tomcat using Docker and integrated with Amazon MySQL RDS database. Research and implemented new tools such as Kubernetes with Docker to assist with auto-scaling, continuous integration, rolling updates with no downtime. Strong experience Administering Couchbase Clusters, Querying JSON doc's using N1QL, Utilizing Command line utilities for day to day operations and Couchbase Web Console for monitoring clustering Operations and Cross Datacenter Replication. Worked on several prototype projects involving clustered container orchestration and management. Contributed a MySQL cluster application to the Kubernetes project. Good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems and providing best solutions. Worked on developing the business requirements to detect the in secured resources across various services in AWS.

Carlos Rhamses Barragán García

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