Excel (Data Base, Pivot Tables & Graphics)
Carlos Robles Carmona
Administrator
Mexico City,CMX
I have a theory and I really believe it. I think your worst weakness can become your greatest single strength.
Barbara Corcoran
Summary
Dynamic Sales Planning Manager with 8-year background empowering sales staff and driving innovation. Self-motivated professional possessing exceptional sales and communication skills. Well-versed in qualifying leads and quote requests, updating pipeline forecasting and working cross-functionally to resolve issues with transactions. Productive and efficient individual, goal-oriented manager with distinguished experience in mass consumption industries, hardware stores and health care industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Skills
Planning Management
undefinedOverview
14
14
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Sales Management Manager/Sales Planning Manager
Stanley Black & Decker
Mexico, CDMX
09.2015 - 06.2020
- Implemented and planned sales strategies and campaigns and marketing initiatives to meet sales goals and budgets.
- Create and prepare sales quotations for clients, including setting up new accounts and negotiating terms.
- Increased sales volume by expanding product line to new retailers, including traditional customers, home stores, clubs and retailers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Owned all aspects of sales planning, development, and team and account management
- Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
POS Supervisor
3M
Mexico, CDMX
09.2014 - 09.2015
- Submitted reports to senior management to aid in business decision-making and planning.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Developed growth strategies for network of all retail stores.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Business Intelligence Analyst
3M
Mexico, CDMX
06.2012 - 09.2014
- Integrated BI assets into customer relationship management (CRM) tasks, improving service personnel's available intelligence.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Collected data from wide-ranging sources, including Retail, Home Stores, Pharmacy Stores and Office Super Stores.
- Created data analysis tools to allow teams to query acquired information for unique details.
- Designed customized data collection models for specific visualization tasks.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Commercial Assistant
Comercializadora SDL
Mexico, CDMX
02.2006 - 04.2012
- Conducted market research and analysis to create detailed business plans on commercial opportunities, including business development and expansion.
- Maintained office supply inventory and ordered new supplies when needed.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Generated reports of findings to help management with making key decisions.
- Tracked and analyzed reports to determine needed improvements.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
Software
Retailers Suite
Administrative Systems (SAP, & JD-Edwards)
My SQL, Python, Tableu (beginner)
SAP Hana
SAP BW
Education
MBA - Business Administration
01.2021 - 06.2023
Master of Business - Big Data & Business Intelligence
01.2021 - 06.2023
Bachelor of Administrative Studies - Business Administration
04.2010 - 07.2013
Certification
Retail Index Training - Oct 2012
Timeline
Escuela De Negocios Europea De Barcelona - ENEB - MBA, Business Administration
01.2021 - 06.2023
Escuela De Negocios Europea De Barcelona - ENEB - Master of Business, Big Data & Business Intelligence
01.2021 - 06.2023
Sales Management Manager/Sales Planning Manager - Stanley Black & Decker
09.2015 - 06.2020
POS Supervisor - 3M
09.2014 - 09.2015
Business Intelligence Analyst - 3M
06.2012 - 09.2014
Universidad Del Valle De Mexico - UVM - Bachelor of Administrative Studies, Business Administration
04.2010 - 07.2013
Commercial Assistant - Comercializadora SDL
02.2006 - 04.2012
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