Jesús Carlos Acosta Rocha
Software Engineer
Juárez
Summary
Senior Software Engineer and AI-focused Technical Leader with extensive experience building, scaling, and operating production-grade platforms across Health, Education, Logistics, and Industrial domains. Proven track record delivering AI and ML systems from proof of concept to large-scale production, working closely with Data Science teams, and deploying solutions across cloud-native infrastructures (AWS and Azure) using Kubernetes, CI/CD automation, and strong DevOps practices. And dog lover.
Overview
7
7
years of professional experience
Work History
Software Engineer AI
McGraw Hill
08.2024 - Current
- AI Assistant for teachers, using OpenSearch for scalable search and retrieval, and implementing a Supervisor pattern to orchestrate multi-step LLM workflows and ensure controlled, reliable agent behavior.
- Development for an AI Writing Assistant serving students across the US and Europe, supporting large-scale, enterprise-grade educational platforms.
- Designed and implemented scalable backend services using FastAPI, emphasizing performance and long-term maintainability.
- Built and maintained asynchronous processing pipelines with Celery to support AI-driven and data-intensive workflows.
- Deployed and operated production systems on Kubernetes across AWS and Azure, ensuring high availability, scalability, and fault tolerance.
- Owned and executed release management processes, coordinating deployments and minimizing production risk.
- Implemented monitoring, logging, and observability for backend and AI services, improving system reliability and incident response.
- Integrated and leveraged LangSmith for LLM tracing, evaluation, and monitoring, enabling visibility into prompt behavior, model performance, and production AI workflows.
- Promoted a strong DevOps culture, collaborating closely with Data Science teams to monitor AI worflows end-to-end.
- Successfully delivered and supported 2 AI-powered products in production, used by real users at scale.
Tech Founder | Software Engineer
GliaMediQ
12.2022 - Current
- Built and scaled AI-driven solutions for doctors preparing for medical specialization exams, reaching 500 registered users, including 150 paying customers, since the platform launch in May 2025.
- End-to-end product development, covering backend services with Django and frontend applications with Flutter, delivering intuitive, responsive, and production-ready user experiences.
- Designed and implemented AI-powered document generation workflows, enabling automated creation of educational and clinical-support content across 70,000+ clinical cases used by real users.
- Integrated LangSmith for LLM tracing, evaluation, and monitoring, improving prompt quality, model reliability, and observability of AI systems in production.
- Built data scraping and data preparation pipelines to continuously ingest and maintain a large-scale medical knowledge base supporting AI features.
- Developed and operated asynchronous processing pipelines with Celery to handle long-running AI and data-intensive tasks reliably.
- Implemented observability and error monitoring using Sentry, significantly reducing production incidents and improving time-to-resolution.
- Managed and scaled infrastructure using Azure, Kubernetes, and Azure App Services, ensuring high availability, scalability, and cost-efficient operations.
- Established a strong DevOps culture with automated CI/CD pipelines, enabling fast iteration cycles and safe, repeatable deployments.
- Achieved #2 search engine ranking for key medical education queries, driving consistent organic user acquisition without paid marketing.
Software Engineer L4
Cornershop by Uber / Uber
09.2022 - 08.2024
- Developed and maintained high-performance backend systems using Django and Celery, supporting business-critical workflows at large scale.
- Led and contributed to a high-throughput asynchronous marketing platform capable of delivering up to 5 million emails per country, reliably and on tight delivery windows.
- Maintained and optimized Elasticsearch clusters to support fast, scalable search and data retrieval across high-traffic services.
- Collaborated with Data Science teams to deliver hundreds of thousands of personalized product recommendations daily, generated before 8:00 AM, directly impacting morning purchase behavior and conversion rates.
- Worked on user incentive and retention systems, developing incentive packages designed to increase engagement and retain users in highly competitive markets.
- Resolved complex production issues and led numerous bug fixes across critical services, improving overall system stability and customer experience.
- Gained deep experience operating distributed, high-scale systems, forming the foundation for later work in DevOps, cloud infrastructure, and AI production systems.
- Collaborated with globally distributed engineering, data science, and product teams across multiple countries and time zones, contributing to large-scale, cross-functional initiatives.
Software Engineer
Cemex
09.2021 - 09.2022
- Contributed to the development and scaling of DCO (Digital Confirmation Order), a core order-taking platform designed to flatten plant delivery demand curves and optimize what concrete plants could reliably deliver to customers.
- Supported the deployment of DCO across 7 countries in 2 continents, operating in highly distributed, enterprise-scale environments.
- Worked closely with Data Science teams, guiding ML initiatives from proof of concept to full production, ensuring models delivered real operational value.
- Led ML model integration into production, deploying inference services using Kubernetes and Azure App Services across multiple environments.
- Implemented MLOps automation, enabling continuous integration and deployment of ML models, reducing manual intervention and speeding up iteration cycles.
- Designed and maintained data pipelines using Databricks, ingesting data from the data lake, performing cleaning and transformation, and ensuring reliable downstream consumption across multiple projects.
- Drove the adoption of a DevOps culture, replacing manual, infrastructure-dependent workflows with automated deployments and reproducible environments, significantly improving team productivity.
- Developed a data-driven solution to more accurately calculate concrete truck cycle times, improving visibility into plant efficiency and enabling better delivery planning and customer fulfillment.
- Operated production systems using Kubernetes, Docker, Azure App Services, Azure Front Door, Python, and R, supporting mission-critical industrial workloads.
Software Engineer
Momenry
03.2020 - 03.2022
- Served as Technical Lead for Backend, taking on my first formal leadership role and owning backend architecture and technical decision-making.
- Developed backend systems using Django, Python, and Celery, supporting complex asynchronous workflows required for mobile AR experiences.
- Built and maintained APIs to support augmented reality (AR) experiences on mobile devices, enabling real-time interaction between backend services and client applications.
- Successfully collaborated with cross-functional teams to implement augmented reality technology on mobile phones, validating technical feasibility and product vision.
- Contributed to the startup’s technical narrative and execution, helping secure $1M USD in venture funding, despite the product not reaching public production.
- Gained early experience in scaling startup architecture, backend leadership, and cross-team collaboration in a fast-paced, early-stage environment.
Software Engineer
Softek, Ensenada, Baja California
09.2019 - 03.2021
- Developed and maintained test automation frameworks using Python and C#, supporting multiple client projects.
- Collaborated closely with SDETs to design and implement automated testing strategies across diverse applications and domains.
- Automated 300+ API tests, significantly reducing manual testing effort and improving release confidence.
- Built 53 end-to-end web tests using Selenium, increasing coverage for critical user flows.
- Contributed to improving overall software quality and delivery reliability through scalable test automation practices.
Head of Innovation Department
Government, Los Mochis, Sinaloa
11.2018 - 09.2019
- Led the Innovation Department, owning the design and delivery of digital solutions to track departmental goals, public works progress, and institutional performance.
- Designed and developed RESTful backend services using Django REST Framework and frontend applications with Angular, delivering end-to-end government software solutions.
- Built a public works and goal-tracking platform that enabled departments to measure progress, track KPIs, and upload supporting evidence for accountability and compliance.
- Supported ~100 public employees who uploaded progress evidence almost daily, ensuring the platform handled frequent, real-world operational usage.
- Coordinated 4 domain reviewers (end users) responsible for validating submissions and reviewing evidence produced by each department, ensuring data accuracy and compliance with institutional goals.
- Deployed and operated the platform on a rudimentary AWS EC2 infrastructure, gaining hands-on experience running production systems independently.
- Successfully commercialized the platform, selling and deploying it in 2 cities, validating adoption and value in the public sector.
- Led vendor integrations, working directly with external software providers and successfully implementing 2 third-party solutions.
- Worked extensively on-site and outside traditional office environments, supporting real operational needs in public infrastructure and government workflows.
Education
Bachelor's degree - Software Engineering
Universidad Autónoma De Sinaloa
Los Mochis, Sinaloa, Mexico09-2019
Skills
Python
STRENGTHS
- Discipline
- Effective communication
- Teamwork
Timeline
Software Engineer AI
McGraw Hill
08.2024 - Current
Tech Founder | Software Engineer
GliaMediQ
12.2022 - Current
Software Engineer L4
Cornershop by Uber / Uber
09.2022 - 08.2024
Software Engineer
Cemex
09.2021 - 09.2022
Software Engineer
Momenry
03.2020 - 03.2022
Software Engineer
Softek, Ensenada, Baja California
09.2019 - 03.2021
Head of Innovation Department
Government, Los Mochis, Sinaloa
11.2018 - 09.2019
Bachelor's degree - Software Engineering
Universidad Autónoma De Sinaloa