CARLOS RODRÍGUEZ DE JESÚS
Ixtapa-Zihuatanejo
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Park Royal Ixtapa
02.2023 - 05.2024
- Coordinated with the sales team to promote special offers and upsell available amenities.
- Managed a high volume of calls, directing guests to appropriate departments and services.
- Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
- Maintained a clean and organized front desk area, creating a welcoming environment for guests.
- Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
Mathematics, Physics and English Teacher
Instituto América
06.2021 - 11.2022
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Algebra and Geometry Teacher
Facultad de Ciencias UNAM
02.2019 - 12.2019
- Organized extracurricular clubs related to Geometry topics, sparking further interest in the subject matter for participating students.
- Improved students'' problem-solving abilities by incorporating real-world applications in lessons.
- Collaborated with colleagues to review curriculum and make necessary adjustments for continuous improvement of the Geometry program.
- Introduced creative approaches to complex concepts, making abstract ideas more accessible for visual learners.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Education
Career in Mathematics -
UNAM
Ciudad Universitaria, Cdmx01.2016
Preparatory School -
CETis #45 Zihuatanejo De Azueta
01.2011
High School -
Eva Sámano De López Mateos Zihuatanejo De Azueta
01.2008
Primary School -
José Azueta Abad
01.2005
Skills
- Office Management
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Database Administration
- Telephone skills
- Customer Service
- Problem-solving aptitude
- Active Listening
- Multitasking
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
German
Elementary (A2)
Personal Information
- Date of Birth: 07/30/93
- Nationality: Mexicano
- Marital Status: Soltero
Hobbies
My favorite hobbies are running and reading about history, science and languages.
Timeline
Receptionist
Park Royal Ixtapa
02.2023 - 05.2024
Mathematics, Physics and English Teacher
Instituto América
06.2021 - 11.2022
Algebra and Geometry Teacher
Facultad de Ciencias UNAM
02.2019 - 12.2019
Career in Mathematics -
UNAM
Preparatory School -
CETis #45 Zihuatanejo De Azueta
High School -
Eva Sámano De López Mateos Zihuatanejo De Azueta
Primary School -
José Azueta Abad
Similar Profiles
Vimonluk SimarattanayotinVimonluk Simarattanayotin
Environmental Services Housekeeper at The Royal Melbourne Hospital - Royal Park CampusEnvironmental Services Housekeeper at The Royal Melbourne Hospital - Royal Park Campus
Chloe BarendsenChloe Barendsen
Registered Nurse, Float Pool at The Royal Melbourne Hospital - Royal Park CampusRegistered Nurse, Float Pool at The Royal Melbourne Hospital - Royal Park Campus
Jael JimenezJael Jimenez
Quality Manager at Pacifica Resort IxtapaQuality Manager at Pacifica Resort Ixtapa