Carlos Rodriguez
San Luis Az
Summary
Dynamic bilingual Branch Manager at Refreshinusa with a proven track record of enhancing customer satisfaction through exceptional service quality and strong customer relationships. Demonstrated attention to detail by consistently monitoring performance metrics and implementing strategic improvements, resulting in significant operational efficiency and client issue resolution.
Overview
2
2
years of professional experience
Work History
Branch Manager
Refreshinusa
07.2022 - 11.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
Central High
Phoenix AzSkills
- Attention to detail
- Customer service
- Customer relationships
Languages
Spanish
Advanced (C1)
English
Intermediate (B1)
Timeline
Branch Manager
Refreshinusa
07.2022 - 11.2024
Central High
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